Clinic Manager - Ophthalmology

About the role

EyeCare Partners is the nation’s leading provider of clinically integrated eye care, with a national network of over 300 ophthalmologists and 700 optometrists serving patients across 18 states and 80 markets from more than 650 affiliated practice locations. Based in St. Louis, Missouri, the organization is dedicated to enhancing vision, advancing eye care, and improving lives.

A Clinic Manager is a highly engaged leader who possesses a high level of acuity in business acumen and is focused on developing a patient‑focused, goal‑oriented team.

Responsibilities

• Execute day‑to‑day operations: employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training, and other duties as assigned.
• Provide guidance on optical equipment usage, proper medical chart handling, insurance and billing, frame and contact lens selection, policies and procedures, and computer software.
• Compile operational reports to gain insight into the business and direct the team on focus areas needing improvement.
• Lead the office through focused support and coaching to guide the team to success.
• Enhance processes and workflow by building action plans to increase efficiency and profitability.
• Collaborate with District/Regional Managers and HR on employee relations and recruitment needs.
• Collaborate with other Practice Managers and District Manager to develop creative approaches to areas of improvement.
• Actively engage in constructive conversations with employees to address improvement areas and formulate follow‑up actions.
• Actively train employees on how to provide a world‑class patient experience.
• Act as the liaison between employees and the District Manager and Corporate.
• Motivate employees by remaining positive and communicating changes or news in a supportive, constructive way.
• Ensure the office and employees are always compliant with HIPAA.
• Perform other duties as assigned.

Qualifications

Ability to interact with all levels of employees in a courteous, professional manner at all times.

Desire to gain industry knowledge and training.

Demonstrates initiative in accomplishing practice goals.

Consistently creates a positive work environment by being team‑oriented and patient‑focused.

Commitment to work over 40 hours to meet the needs of the business.

Ability to work weekends when applicable.

Reliable transportation that allows travel to multiple work locations with minimal notice.

Education and/or experience: High school diploma or GED equivalent required; Bachelor’s Degree in Business Administration, Healthcare Management, or a related area preferred; two years of optical management or industry‑related experience required.

Licenses and credentials: Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification preferred but not required.

Physical requirements: Frequent walking (75%), sitting (50%), standing (50%), with regular bending, stooping, and reaching (25–50%); ability to lift, carry, push, and pull items up to 25 lbs.; strong fine motor skills and full use of hands essential for grasping, writing/typing, and technology use; visual and auditory acuity (including color, depth, peripheral vision, and focus adjustment) required 100% of the time; occasional driving or climbing may be necessary.

Skills

Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.

Benefits

• Full Benefits Package – Medical, Vision, Dental, and Life Insurance
• 401(k) with Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Employee Discounts

Pay

Competitive Base Pay plus mileage reimbursement for travel between locations.

Schedule

Full‑time position. Clinic hours: Monday–Friday, 7:00 am–7:00 pm; Saturdays, 8:00 am–2:00 pm. Shifts fall within these hours, with occasional early or late work as needed.