Clinic Manager - Large

About the Company

American Vision Partners (AVP) partners with the most respected ophthalmology practices in the country, integrating best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates, and Vantage Eye Center. We operate over 100 eye care centers across Arizona, New Mexico, Nevada, California, and Texas, including 25 ambulatory surgical centers.

At AVP, we value teamwork, exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and rewarding and recognizing our employees.

About the Role

As the Clinic Manager, you'll oversee the day-to-day operational functions for the clinic, ensuring office policies, procedures, and plans are executed smoothly and efficiently. You'll provide leadership, guidance, and expertise to all staff members while effectively communicating departmental activities to the team. The Clinic Manager is responsible for establishing a high-performance team that is efficient, knowledgeable, service-oriented, and shares responsibility for attaining the goals of the practice.

Responsibilities

• Oversees the completion of daily tasks ensuring appropriate workload assignments
• Reviews and approves clinic employee time cards and time off requests
• Trains, coaches, and mentors employees for ongoing development
• Interviews, hires, and recommends salary increases for clinic personnel, as well as aids in the development of employee goals aligned with the Company’s strategic goals
• Responsible for the profitability and budget development of the assigned clinic location; reviews and analyzes monthly management information reports
• Monitors clinic and surgery schedules within the assigned location
• Fosters development of strong relationships between employees and providers
• Responsible for ongoing development of community outreach, building and maintaining relationships with referring doctors, and other efforts to increase growth
• Assists in finding resolutions to problems and keeps an open line of communication with all staff to ensure high productivity
• Works with other managers to identify and resolve staffing overages or shortages
• Completes all end-of-day tasks and reports
• Encourages a team-oriented environment and follows company guidelines and policies
• Performs additional duties as reasonably assigned

Requirements

• High School diploma or equivalent
• Bilingual is a huge plus
• Bachelor of Science degree strongly preferred
• Minimum of three years’ experience managing a medical practice required
• 5+ years medical practice management experience preferred
• Strong financial aptitude and computer skills
• Working knowledge of all aspects regarding optometric care
• Excellent verbal and written communication skills
• Personable; empathetic with patients' needs and concerns
• Detail-oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment
• Ability to problem-solve and make decisions
• Demonstrated ability to delegate and supervise a team

Benefits

• Medical and dental insurance
• Significant eye care discounts
• Child care assistance
• Pet insurance
• Continuing education funds
• 401(k)
• Paid holidays
• Paid time off (PTO)
• Sick time
• Opportunities for growth