Clinic Manager - Family Practice/Priority Care

About the role

The Clinic Manager supports the Family Practice clinic in Lynden, WA and the Priority Care clinic in Bellingham, WA. The position is full-time, 1.00 FTE, and works on a day schedule. The salary range for this position is $38.22 – $57.34.

Responsibilities

• Partners with physicians and senior clinic leadership to lead clinic operations to ensure overall success of area/site.
• Engage staff, providers and leadership in developing and implementing action plans to meet annual operating goals that are in alignment with strategic plan and to resolve clinic issues in a timely manner.
• Analyzes, organizes and manages clinical and non-clinical operations of assigned areas.
• Full authority/oversight over daily operations and responsible for managing and overseeing the delivery of exceptional and compassionate care to all patients within area(s) of responsibility.
• Overall accountability and oversight of assigned clinic(s)/area(s) including: financial and operational performance; provider practice efficiency; service excellence; budget development and management; staffing; talent/performance management.
• Engages appropriate stakeholders in the review and dissemination of area financial and productivity performance.
• Manages the selection, training, coaching, mentoring, development and evaluation of assigned staff.
• Provides first line response to physician and assigned staff issues (behavioral and clinical).
• Responsible for problem resolution in collaboration with lead physicians(s) and/or senior clinic leadership as necessary.
• Supports/influences strategic initiatives and manage programs in identified service lines. Provides solutions and strategic direction for addressing the business operational issues.
• Involved with planning and implementation of new or acquired service and business ventures.
• Leads process improvement initiatives. Analyzes situations, identifies problems, identifies and evaluates alternative courses of action and implements improvement plans through utilization of Quality Improvement (QI) and Process Improvement (PI) principles.
• Demonstrates emphasis on inspiring caregivers and improving quality of staff, systems, and environment to insure high-quality care and service.
• Ensures that legal and regulatory standards, as well as clinic and department policies and procedures are implemented and monitored.

Requirements

• Bachelor's Degree Required: Business or Healthcare Management or a combination of education and professional experience that provides the caregiver with the requisite knowledge, skills and abilities to successfully perform the job.
• Minimum of 2 years Required: leadership experience including manager level or Minimum of 2 years Required: equivalent healthcare management experience.

Skills

• Strong problem solving, decision making, team building, process improvement, leadership and time management skills.
• Excellent interpersonal and communication skills, both written and verbal.
• Proficient in the use of computers including MS Office applications.
• Strong financial management skills including analytical skill and familiarity with benchmarking financial and operational performance.
• Embraces and promotes teamwork.
• Knowledge of an experience with continuous improvement techniques and methodologies.
• Demonstrated competence in developing business plans for new services and capital equipment.

Benefits

PeaceHealth offers a competitive and comprehensive total rewards package, including full medical/dental/vision coverage, 403b retirement plan employer base and matching contributions, paid time off, employer-paid life and disability insurance with additional buyup coverage options, tuition and continuing education reimbursement, wellness benefits, and expanded EAP and mental health program.