Clinic Manager - Boston - Lynnfield

Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.

About the role

Bond Vet is building the next generation of veterinary clinics from the ground up — and we’re looking for a collaborative Veterinary Clinic Manager to join our team. Our Veterinary Clinic Manager will lead our clinic team (technicians, assistants + care coordinators) and oversee day-to-day operations. You are a reliable, proactive, and conscientious leader who is dedicated to the success of your team.

Responsibilities

• Oversee the day-to-day operations of the clinic
• Manage your clinic’s P&L
• Mentor, develop, and lead clinic team members to excel
• Balance the needs of the clinical team with the goals of the organization
• Collaborate with our operations team to scale operations and implement processes
• Own customer relations
• Lead weekly team meetings & daily team check-ins
• Create clinic schedules
• Identify areas of opportunity to increase efficiency and then implement improvements
• Ensure team members complete their daily checklists
• Recruit, interview, and onboard new team members
• Foster a sense of community within the team

Requirements

• 4+ years of experience managing professionals in complex organizations in the veterinary space (or translatable experience) is considered ideal but not required
• Experience supervising front desk operations
• Experience with compliance and safety policies
• Strong organizational and leadership skills
• CVPM designation is considered ideal but not required

Bond Vet is only considering applicants who have independent, unrestricted authorization to work in the U.S. for any employer. Bond Vet does not sponsor employment-based visas for this role and cannot facilitate F-1 visa STEM OPT for this position.

Benefits

• Competitive Pay: $75,000 - $90,000 annually based on experience
• Comprehensive medical, dental, and vision plans with $0 monthly premiums for qualified individuals
• Mental health support programs
• 401(k) with partial employer match
• Paid parental leave
• Commuter benefits
• Pet bereavement leave
• Up to 100% tuition reimbursement for team members pursuing LVT/CVT
• CE stipend + CE time off for licensed individuals (LVT/CVT or CVPM)
• CVPM prep course for those pursuing CVPM certification
• Schedules released at least one month in advance
• In-clinic pet care discount
• Generous employee referral bonus (up to $8,000)
• FIGS scrubs provided and laundered in-clinic
• Stocked pantries with snacks, drinks, and essentials
• Weekend team lunch provided
• Stocked bathrooms with essential toiletries
• Bond swag credit
• Pet & chosen family bereavement leave
• Supportive, hands-on leadership invested in your growth