Clinic Manager

Primary Responsibilities

• Provides leadership demonstrating the ability to influence, motivate, manage, train, counsel and develop staff to work toward their highest level of function, in accordance with job descriptions and competencies.
• Delegates staff effectively; demonstrates the ability to plan, organize, direct, control, monitor and evaluate services, while using the available resources appropriately
• Responsible for the daily monitoring of charge capture patient encounters, co-payment collections, accounts receivable, denials, and credit/refunds.
• Develops reporting mechanisms to provide accurate updates to clinic team on process improvements regarding revenue related activities
• Works closely with Director to ensure sound fiscal and business performance within assigned clinics, and implements any necessary changes/modifications as directed by Director
• Manages staff schedules, including physicians, daily to ensure optimum scheduling and coverage of assigned clinics. This includes monitoring staff and physician requests for time off to ensure proper coverage at all times
• Ensures staff and leadership training and development programs are implemented, monitored and enforced in compliance with organizational initiatives and regulatory requirements
• Develops opportunities for personal and professional goal achievement for self and assigned staff
• Works closely as part of the leadership team to align processes and clinic outcomes with market strategic plan

Required Qualifications

• 2+ years of related experience, 1+ year of which being in a supervisory capacity
• Knowledge of professional billing and various healthcare requirements including, but not limited to, access, coding, billing, collections, practice management systems, payer relations, appeals, and authorization process

Preferred Qualifications

• Managed Care experience (Quality, HEDIS, Affordability)
• Related experience in technical or specialty areas