Clinic Manager

About the role

Jordan Valley Health (JVH) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple: Improve our community’s health through access and relationships. By working collaboratively with partners and continually innovating, JVH strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare.

Responsibilities

• Assumes responsibility for the daily operational needs of the department including supervising staff, processing timesheets, performance management, and assisting HR office with recruitment of clinic staff.
• Readily and accurately identifies opportunities for improvement relating to the delivery of services, quality-of-work life, and patient care issues.
• Works collaboratively with the supervisors and managers across departmental lines, to implement solutions and take steps to improve departmental performance.
• Builds and manages relationships with community partners and professionally represents Jordan Valley in the community.
• Oversees integration of services in the clinic and ensures that the principles of a patient centered medical home are present in the operations.
• Maintains compliance with regulatory, accrediting, and clinic policy for patient services, personnel management, and environmental safety.
• Assists the director in managing an effective, comprehensive performance improvement process, that is outcome driven and establishes a culture of excellence in quality and service.
• Manages the education and training programs in the clinic, including orientation, competency assessment, and in-service education for all sections of the clinic.
• Actively participates in departmental and clinic committees as assigned.
• Effectively communicates information and activities with the staff and solicits input from supervisors and staff as related.
• Serves as a resource to managers throughout the organization.
• All other duties as assigned.

Qualifications

• Minimum of two years of supervisory experience in a healthcare setting.
• Bachelor’s Degree in Health or Business Related field (preferred).