Clinic Laboratory Supervisor

Summary

The Clinic Laboratory Supervisor is responsible for the personnel, technical, and scientific oversight of the clinic laboratories within the Family Health Medical Clinic System. The role involves evaluating testing needs, staff competency, and establishing quality standards through the selection and monitoring of laboratory staff, methods, and instrumentation.

Key Accountabilities

• Selects test methodologies and instrumentation appropriate for clinical use.
• Verifies test procedures performed and establishes the laboratory’s performance criteria, including the accuracy and precision of each test and test system.
• Determines staffing needs.
• Interviews, selects, and assesses staff on an ongoing basis.
• Enrolls laboratory in an approved proficiency-testing program commensurate with services offered.
• Determines proficiency test results.
• Establishes, maintains, and monitors a quality control program appropriate for the scope of testing performed.
• Ensures instrument performance includes calibration, maintenance records, quality control, and troubleshooting.
• Identifies training needs and ensures testing personnel receive regular competency assessments.
• Prepares the clinic laboratories for inspection by accrediting agencies and carries out activities to ensure compliance with regulatory and accreditation requirements.
• Develops and implements quality monitors and performance improvement programs for clinic laboratories.
• Oversight of clinic lab supplies to ensure that supplies are properly ordered.
• Manage clinic lab inventory.
• Writes procedures, holds clinic lab meetings and in-services as needed.
• Develops, implements, and evaluates clinic laboratory competency program to ensure all staff are competent to perform waived and moderately complex testing.
• Performs staff competency evaluations as outlined by CLIA.

Qualifications

• High School diploma or equivalent
• Graduate from an accredited school of Medical Laboratory Science or Medical Technology
• Certification by ASCP
• Maintain a valid Minnesota Driver's License and driving record that meets NH&C driving standards
• Must be able to speak, read, and write English proficiently
• Enrolled in NH+C RQI program for BLS certification and complete the requirements within 90 days of enrollment
• Must remain current (complete quarterly assignments prior to the end of each calendar quarter)
• Initial Crisis Prevention Certification (CPI) within six months
• Workplace Violence education in New Employee Orientation and annually thereafter

Preferred Qualifications

• Three to five years clinic laboratory experience
• Previous supervisory experience
• Ability to effectively relate to staff, physicians, and other healthcare professionals
• Ability to exercise independent judgment

Schedule

Regular schedule: Monday through Friday, 8:00 a.m. – 4:30 p.m. Occasional early mornings or extended hours may be required for meetings, including Board meetings. Flexibility to adjust hours as needed to support operational needs, including maintenance projects, ITS upgrades or system downtime, analyzer issues, and departmental coverage during staff absences.

Benefits

• Paid Time Off accrued starting on first paycheck
• Medical, Dental, and Vision (discount plan) coverage
• Flexible Spending Accounts
• Life, AD&D, and Disability Insurance
• Pension Plan (PERA) with 7.5% employer match
• Optional 457(b) Retirement Plans
• Tuition Reimbursement
• Loan Forgiveness Eligibility – PSLF + MN state programs for qualifying roles
• Employer-Provided Certifications + Continuing Education
• Additional perks: Free On-Site Parking, Qualified Bilingual Staff Program, Employee Assistance Program, and discounts on cafeteria, scrubs, and OTC pharmacy items

About Us

Northfield Hospital + Clinics is a trusted, independent healthcare system with more than 800 employees. We’re recognized for our collaborative work environment and strong commitment to high-quality patient care and community impact. We’re proud to be named to Becker’s 2025 list of "100 Great Community Hospitals." Our services span the full spectrum of hospital and clinical care, with our main hospital located in Northfield, MN, and primary and specialty clinics in Northfield, Lakeville, Farmington, Faribault, and Kenyon—along with Urgent Care locations in Northfield, Lakeville and Farmington. We offer care across 48 specialties and serve patients at 22 locations throughout the south metro and southern Minnesota. Whether you're just starting your career or bringing years of experience, you'll find meaningful opportunities, supportive teams, and a chance to make a real difference here.