Clinic Director - Multi-Site Clinics

About the role

This position will oversee the following clinics and services lines: Incline Village Primary Care, Behavioral Health, Specialty Services, Tahoe City Primary Care, Truckee ENT/Plastics, Cardiology, Infections Disease, Neurology. Bargaining Unit: Non Represented - Director. Summary: Responsible for the operational leadership, performance, and integration of Clinic Services across ambulatory clinics and programs. Ensures effective execution of organizational strategy through standardized operations, strong financial stewardship, regulatory compliance, and high-quality patient care and service. Partners with medical directors and executive leadership to implement service line priorities, optimize performance, and achieve organizational goals.

Responsibilities

• Operational Leadership & Execution
  • Provides leadership and oversight of day-to-day clinic operations across multiple locations and service lines.
  • Partners with service line Medical Directors in a Dyadic collaborative to assist in development of service line strategy.
  • Translates organizational and service line strategies into actionable operational plans.
  • Ensures consistent implementation of standardized clinical and operational workflows.
  • Leads operational improvement initiatives to enhance efficiency, access, and patient flow.
  • Oversees clinic integrations, transitions, and practice optimization.
• Staffing & Workforce Leadership
  • Oversees staffing models and resource allocation in alignment with patient demand and budget targets.
  • Directs clinic leadership in recruitment, onboarding, and retention efforts.
  • Provides guidance and escalation support for employee relations, performance management, and corrective actions.
  • Ensures adherence to scheduling, timekeeping, and labor management standards.
  • Promotes a culture aligned with organizational values and Just Culture principles.
• Performance Management & Accountability
  • Establishes and monitors key performance indicators (KPIs) across access, quality, finance, and patient experience.
  • Holds clinic leadership accountable for achieving performance targets.
  • Uses data to identify performance gaps and implement corrective actions.
  • Drives a culture of continuous improvement and operational discipline.