CLINIC DIRECTOR - LARAMIE COUNTY

About the role

The Clinic Director supervises counseling and education-based treatment for clients in residential treatment facilities on the Volunteers of America Northern Rockies health services based in Sheridan, WY. This oversight includes Residential Substance Abuse Treatment, Transitional Recovery Services, and Detoxification services. This position supervises clinicians and other clinic personnel, ensuring quality and compliance with all clinical and administrative services and processes. The role also ensures program compliance with VOANR policies and procedures, trains and educates clinical staff about substance addiction and mental health diagnoses.

Responsibilities

• Provide daily oversight of clinical operations, utilization reviews, and quality assurance of patient services.
• Maintain strong community relationships and solicit feedback from partners and stakeholders to ensure services align with the community’s needs in collaboration with the supervisor.
• Provide administrative supervision to all clinic staff and clinical supervision and consultation as needed.
• Provide clinical services to patients as needed to meet the needs of the clinic and community.
• Promptly chart clinical activities in patient records.
• Participate in quality assurance processes to ensure the proper use of evidence-based treatments.
• Ensure timely documentation of all clinical staff.
• Manage and maintain the ongoing schedule of training for the clinical team.
• Act as designated supervisor for clinicians and patient navigators; ensure supervisees perform their job responsibilities.
• Provide feedback and coaching to supervisees regarding the agency’s expectations and performance of their job responsibilities.
• Ensure staff know and comply with all agency policies and procedures, including the agency code of ethics.
• Manage timecards, leave, and disciplinary actions.
• Ensure cleanliness and building safety.
• Maintain awareness of program deliverables and compliance and motivate team members to meet productivity and outcomes‑related goals.
• Monitor budgets and participate in the budgeting process.
• Perform other duties as assigned.

Skills

• Effective communicator; assertive when necessary
• Ethical practice
• Highly confidential
• Calm under pressure and during a crisis
• Empathetic/able to relate to individuals with drug/alcohol addictions
• Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values

Supervisory Responsibility

This position is a supervisory role and serves as a coach and mentor for other jobs in the organization.

Work Environment

This job operates in a residential treatment facility. This role routinely uses standard office equipment such as laptops, photocopiers, telehealth technology, and smartphones.

Physical Demands

The physical demands described here represent those an employee must meet to successfully perform this job's essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position would require lifting files, opening filing cabinets, bending or standing on a stoop as necessary, and performing work at a computer for extended periods.

Schedule

This is a full-time position. Occasional evening and weekend work may be required as job duties demand. This position must participate in on‑call rotation as needed and serve as administrative on‑call regularly.

Qualifications

• Required: Ph.D. or