Clinic Director (BCBA)

About the Role

At Helping Hands Family, clinic leadership is about creating the conditions for children, families, and clinical teams to thrive. We’re seeking a Clinic Director who is energized by mission-driven work, passionate about developing people, and ready to lead day-to-day clinic operations with both heart and accountability. In this role, you’ll help build a strong, high-performing team while ensuring our clinical staff can deliver exceptional care to children with Autism Spectrum Disorder (ASD). Our Leadership Philosophy: “Take care of the kids. Take care of the team. The business will take care of itself.” The Clinic Director is a critical bridge between operations and clinical leadership, ensuring that business performance and quality care work hand in hand.

Responsibilities

• Own clinic performance across utilization, productivity, staffing, and service delivery.
• Use data to guide scheduling, capacity planning, and operational improvements.
• Lead, coach, and develop Clinical Supervisors, Office Managers, BCBAs, and RBTs.
• Build an accountable, collaborative team culture with strong leadership depth.
• Partner with clinical leaders to align operations with quality care and client outcomes.
• Ensure staffing and schedules support clinical needs and treatment requirements.
• Champion a positive, family-centered experience.
• Resolve escalated concerns with urgency, empathy, and accountability.
• Manage clinic budgets and expenses to meet financial targets.
• Connect operational decisions to financial performance and key KPIs.
• Ensure compliance with regulatory requirements, documentation standards, and internal policies.

Requirements

• Bachelor’s degree or equivalent experience, plus 6+ years of operational leadership experience in healthcare or a service-based environment.
• Proven ability to lead teams, manage budgets, drive performance, communicate clearly, solve problems, and work onsite full-time.

Qualifications

• Preferred: Experience in ABA, pediatric behavioral health, or multi-site healthcare operations.
• Familiarity with EHR systems, such as CentralReach.
• BCBA Certification.

Physical Requirements

• Capacity to occasionally lift and transport items weighing up to 25 pounds.
• Prolonged periods of standing and frequent movement within the clinic environment.
• Comfort working near young children, including potential exposure to bodily fluids.
• Exposure to a range of odors, fluctuating temperatures, and occasional loud noises.

Pay

Base Salary Range: $100,000 USD - $110,000 USD

Benefits

At Helping Hands Family, our mission is simple: change lives every day. We are building an inclusive, purpose-driven culture where leaders are empowered to support both our people and the families we serve. Helping Hands Family is Great Place to Work Certified™ in 2021, 2022, 2023, 2024, and 2025. We offer rewarding work experiences, including making a lasting impact on children’s lives.