Clinic Director

About the role

The Clinic Director at Salem Comprehensive Treatment Center (CTC) plays a pivotal role in leading daily operations and ensuring the delivery of high-quality care. This position is crucial for maintaining program effectiveness, regulatory compliance, and a patient-centered environment. The Clinic Director oversees all aspects of the clinic, from day-to-day operations to long-term strategic planning, and ensures that each patient receives the support they need on their recovery journey.

Responsibilities

• Partner with regional leadership to develop and manage the clinic’s annual budget and strategic business plan.

• Serve as the clinic’s final authority on daily operations, collaborating closely with the Medical Director on all clinical and medical matters.

• Act as a community liaison, attending events and building partnerships to promote the clinic as a trusted resource.

• Develop and implement policies and procedures, including those related to community relations and public affairs.

• Ensure delivery of treatment services is consistent with internal standards and external regulatory requirements; coordinate the submission of protocols and amendments to appropriate federal and state agencies.

• Oversee all personnel-related decisions, including performance evaluations, staffing, training, and hiring.

• Provide staff development and ongoing education opportunities.

• Ensure clinic-wide compliance with all federal and state laws and regulations, including timely submission of any corrective action plans (e.g., for FDA, DEA, or State ADP).

• Maintain secure management of medications, medical records, and employee documentation.

• Uphold and protect patient confidentiality and rights, ensuring each patient receives proper medical and clinical care.

• Lead risk management efforts, including risk assessments, incident investigations, and identifying patterns through data analytics.

• Complete annual HealthStream training on risk management topics.

• Ensure patients are informed of their responsibilities regarding safeguarding take-home medications.

Requirements

• Master’s degree + 3 years full-time administrative experience in the addiction/opioid use disorder (OUD) treatment field; or

• Bachelor’s degree + 4 years full-time administrative experience in the addiction/opioid use disorder (OUD) treatment field.

Required: Experience overseeing services in an outpatient setting, particularly within medication-assisted treatment (MAT), mental health, intensive outpatient (IOP), partial hospitalization (PHP), or substance use disorder (SUD) programs.

Required: Experience working in a narcotic treatment program (medication-assisted treatment; MAT).

Skills & Qualifications

• Proven profit and loss (P&L) management experience, including full oversight and maintenance of a facility budget.

• Demonstrated business development experience is highly preferred, including generating patient referral sources and building strong relationships with community partners, stakeholders, and local entities such as law enforcement, healthcare providers, and advocacy organizations.

• Experience working with multiple payer sources, including Medicare and Medicaid contracts.

• Prior management experience required, with the ability to lead, coach, and support a multidisciplinary team.

• Excellent written and verbal communication skills.

• Strong adaptability and problem-solving skills; must be receptive to coaching and capable of navigating a dynamic healthcare environment.