Clinic Clerk - Westport Health Center

About the role

The Clinic Clerk performs clerical duties in relation to patient visits and information/reception of clinic. Handles incoming calls, schedules patients, prepares paperwork for billing purposes, filing, office correspondence and opening and sorting daily mail.

Responsibilities

• Handle incoming calls and schedule patients
• Prepare paperwork for billing purposes
• Perform filing and manage office correspondence
• Open and sort daily mail

Education/Skills Required

• High school Diploma required, with emphasis on business courses preferred
• Experience in a busy office setting with customer exposure (health care field preferred)
• Comprehension of medical terminology
• Strong interpersonal skills to interact with patients, patients’ families, staff, physicians and management
• High level of optimism and cheerfulness; promotes team effort
• Ability to work outside normal working hours as volume demands
• Effective and diplomatic communication in writing and verbally
• Ability to work collaboratively in an ever-changing environment to assure delivery of quality customer service
• Projects a professional image in appearance and behavior
• Well-organized; able to set priorities and adept at handling multiple tasks simultaneously
• Keyboarding experience and computer knowledge required (Microsoft Word/Excel/Access Software Used)
• Ability to maintain strict confidentiality

Benefits

• Health, dental and vision insurance
• Retirement plans
• Life insurance
• Paid time off
• Tuition reimbursement and tuition assistance