Clinic Assistant - Olney

About The Job

MedStar Health is looking for a Clinic Assistant to join their team at the Olney Therapy location. They are seeking an organized, timely, detail-oriented individual with strong customer service skills to interact with patients, including those from diverse age groups and backgrounds.

Primary Duties

• Greets all patients professionally.
• Informs therapists of patient arrivals and escorts patients as needed.
• Prepares treatment rooms and areas for evaluations and treatments.
• Is timely and punctual in addressing the needs and expectations of therapists and patients.
• Affords assistance with patient treatments as directed by therapists and/or provides coverage as necessary.
• Under the close supervision of a therapist, assists with predetermined, well-defined treatment sessions, such as exercise programs, ambulation, transfers, balance activities, and preparations for swallowing studies.
• Routinely stocks linen cabinets and maintains appropriate linen levels.
• Empties dirty linen hampers as required or as directed by supervisors.
• Maintains clinical supply par levels according to established guidelines and orders new supplies as directed by supervisors.
• Notifies supervisors of patient and clinical system maintenance, workflow, and other clinical processes on a regular basis.
• Fulfills established policies and procedures for cleaning and maintaining all equipment (mat tables, mats, clinic surfaces, paraffin, modalities, hot pack machines, etc.)
• Cleans mat tables and all equipment after each use.
• Aids in ensuring that all equipment is returned to its proper place and that treatment areas and storage rooms are neat and orderly.
• Reports any broken or missing equipment to supervisors.
• Performs all administrative tasks as assigned.
• Prepares the schedule for the following day.
• Adheres to schedules to maintain efficient patient care delivery.
• Answers telephones with the correct salutation and a friendly tone.
• Completes other administrative assignments or duties as requested.
• Anticipates potential safety issues and communicates effectively with professionals regarding patient conditions.

Qualifications

• High School Diploma or GED.
• BLS (Basic Life Support) certification through the American Heart Association within three months of hire.

Pay

The hiring range for this position is USD $18.40 - USD $29.74 per hour.