Clinic Assistant Manager

Roles and Responsibilities

• Supports the day-to-day clinical operations of the clinic by providing hands-on clinical leadership, staff support, and operational oversight.
• Maintain patient flow throughout the clinic and testing areas, identify bottlenecks, and work collaboratively with clinical staff.
• Assists providers with minor ophthalmic imaging procedures and ensures patient care is documented accurately and timely in the designated EMR.
• Serves as a visible, on-site support resource for clinical and front desk staff, helping troubleshoot workflow issues, answer operational questions, and reinforce clinic protocols and standards.
• Identify staffing gaps, supports call-outs and coverage needs, and communicates scheduling concerns to the Clinic Manager.
• Ensure exam rooms, testing areas, and shared clinical spaces remain stocked, organized, and ready for daily operations.
• Communicate operational issues, staffing concerns, and workflow challenges to the Clinic Manager in a timely manner.

Experience Requirements

• Three years of working in an ophthalmology/optical clinic.
• Prior supervisor experience within an ophthalmology/optical clinic is preferred.

Education Requirements

• A high school diploma or GED is required.
• Active Certified Ophthalmic Assistant (COA) certification or higher is required.
• Some college education is preferred.

Physical Demands

• Regularly use hands to finger, handle, or feel.
• Frequent standing, walking, and sitting.
• Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds.
• Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Benefits

• Generous PTO and Paid Holidays.
• Medical, dental, and vision benefits.
• Profit Sharing Opportunity.
• Paid Holidays.
• Company paid life insurance.
• 401(K).
• On-going education available including certification reimbursement.
• Discount Programs Including Vision discounts on products and services.