Assistant Manager

Responsibilities

• Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.
• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Maintain the store organized, customer ready, and running smoothly.
• Address issues, maintain standards, and take ownership of store execution.
• Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.
• Serve as Manager on Duty when scheduled, providing confident leadership and clear direction.
• Support hiring, onboarding, and training of store associates.
• Cook teammates in real time, recognizing wins and helping close performance gaps.
• Jump in wherever needed to support the team and store priorities.

Qualifications

• 1+ years of retail experience, preferably in a leadership or key holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, self-motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.
• Previous experience as a Key Holder, Supervisor, or Assistant Manager preferred.
• Experience in a fast-paced or high-volume retail environment.
• Interest in pursuing long-term career growth in retail leadership.

What Success Looks Like

• Engagement: Bring hustle to every shift, moving with purpose and staying attentive to customers, teammates, and store needs.
• Sales: Help drive store sales and conversion through strong floor leadership.
• Customer Experience: Live the “Always on, Never no” mindset with a positive, can-do attitude.
• Execution: Take an owner/operator approach. Hold standards high and get things done.
• Team: Win as one! Show up as a supportive, accountable teammate who lifts others up.

Benefits

• Rate of Pay: $19.50 / Hour + Bonus Incentives 30-50%
• Employee Discount
• Paid Time Off, Paid Parental Leave
• Weekly Pay
• Life, Medical and Dental Coverage
• Development and Advancement Opportunities