Clinic Administrator- South Jordan, UT (1179)

About Us

Proficio Therapy Services is a mission-driven therapy organization dedicated to improving the lives of children and families. We provide high-quality ABA Therapy, Speech Therapy, and Occupational Therapy through our family of licensed clinical entities:

• AGES Learning Solutions LLC – ABA Therapy
• Proficio Speech Therapy Group Inc – Speech Therapy
• Child’s Play Therapy Services PC – Occupational Therapy

Today, we operate 11 clinics across the United States, supported by more than 250 clinicians. We are actively expanding into additional cities throughout California and Utah, with international growth underway in India and the Middle East. Our teams are backed by strong clinical leadership, reliable operational systems, and a culture built on respect, inclusion, and collaboration. Whether you’re starting your career or stepping into leadership, you’ll find opportunities to grow, contribute, and make a meaningful impact every day.

Responsibilities

• Conduct facility tours for families and potential employees interested in our services, including communicating available dates/times and following up with families if they do not show up.
• Lead Management (Speech only): Manage all incoming leads (inbound calls) for the clinics, qualifying leads and converting them to clients, and managing their initial scheduling.
• Coordinate with the back-office team for insurance validation and document collection.
• Manage ongoing schedules, rescheduling with families, and confirmation of upcoming sessions.
• Maintain defined clinician efficiency through the remapping and rescheduling process.
• New Client onboarding process: Debrief families on clinic cancellation policies, procure signatures and other required documents, and upload all signed disclosures to EMR.
• Manage co-payment collections in the clinic.
• Employee onboarding: Work closely with HR to ensure a top-notch new employee experience by welcoming the new hire, completing required documents (I-9), providing Proficio onboarding kits, conducting clinic tours, and introducing key clinic team members.
• Employee Separation process: Assist HR with the employee separation process by collecting all tangible and intangible assets prior to the employee’s departure.
• Maintain clinic tidiness, ensure the clinic is adequately stocked with supplies while staying within the monthly established budget.
• Maintain emergency protocols at assigned clinics, including emergency binders and up-to-date client rosters.
• Conduct quarterly review and training of emergency protocols & fire drills with the clinic teams.
• Provide support to the clinical team, across disciplines, to produce therapy materials and ensure the highest level of therapeutic services are rendered to our clients.
• Perform any other duties as assigned by the supervisor.

Qualifications

• High school diploma or equivalent required.
• Prior administrative or customer service experience preferred.
• Strong written and verbal communication skills.
• Strong organizational skills, time management, and computer proficiency.
• Strong leadership, analytical, interpersonal, and problem-solving skills.
• Ability to interact professionally with colleagues, clients, and the public.
• Ability to work flexible hours, including evenings.
• Ability to lift up to 25 lbs.
• Fingerprinting and background checks required.
• TB clearance required.
• Valid driver’s license and proof of insurance required.

Pay

Competitive salary up to $22 per hour.

Benefits

• Comprehensive benefits package including medical, dental, vision, life, and long-term disability insurance.
• Generous Paid Time Off, plus company-observed holidays.
• Monthly cell phone allowance.
• 401(k) retirement plan options.
• Annual performance reviews with opportunities for advancement.