Client Transition Coordinator

About the Role

Open Arms Solutions is growing, and we're looking for a relationship-builder who loves being out in the communities that typically refer clients and their families to us. If you're energized by meeting new people, love the healthcare and senior care space, and want a role where your social working and skilled nursing networks directly drive your success, this position is for you.

As our Client Transition Coordinator, you'll be the face of Open Arms Solutions to skilled nursing facilities, rehabs, and senior living communities across the near western and western suburb area — building the partnerships that connect families to the care they need, exactly when they need it.

Responsibilities

• Build and grow relationships with social workers, discharge planners, directors of nursing, and resident services directors at skilled nursing facilities, rehabs, and CCRCs
• Visit assigned facilities regularly to represent Open Arms Solutions and educate staff on our private duty senior care services
• Turn referrals into new clients by coordinating smooth handoffs with our intake and care team
• Develop, host, and attend community events, health fairs, and networking functions to expand our referral base
• Track your outreach and results, and hit monthly referral and admission goals

Requirements

• 2+ years in social work, home care, home health, hospice, or senior living business development or marketing (preferred)
• A natural relationship-builder who's comfortable walking into a facility and starting a conversation
• Strong communication and presentation skills
• Familiarity with private pay, Medicaid waiver, or long-term care insurance funding for home care (a plus)
• Reliable transportation and a valid driver's license — this role is out in the community, not behind a desk
• High school diploma required; Bachelor's degree preferred

Benefits

• Competitive base salary plus performance-based incentive pay
• Mileage/travel reimbursement
• Full-time benefits

A growing, founder-led company where your work directly shows up in results.