Client Coordinator

Location: Cincinnati, OH

Pay

$20.00 – $22.00 per hour + $2,000 annual bonus potential

About the role

Maxim Healthcare is seeking a proactive and organized Client Coordinator to serve as a vital link between clients, patients, and caregivers. This role is perfect for someone who thrives in a fast-paced environment and enjoys building relationships while ensuring smooth scheduling operations.

Responsibilities

• Build strong relationships with clients and caregivers to understand scheduling needs
• Coordinate and confirm schedules, ensuring alignment with availability and preferences
• Maintain accurate records of caregiver availability, correspondence, and assignments
• Ensure all placements meet compliance and contract requirements
• Collaborate with internal teams to address staffing needs and client satisfaction
• Support business development through effective communication and coordination

Requirements

• High school diploma or equivalent required; some college coursework preferred
• Minimum 1 year of experience in a collaborative team environment
• Proficiency in Microsoft Office, internet, and email
• Highly organized with strong planning and problem-solving skills
• Excellent verbal and written communication skills
• Energetic, motivated, and able to thrive in a fast-paced setting
• Must meet all federal, state, and local requirements

This is an office-based position.

Benefits

Health and Wellness

• Medical/Prescription, Dental, Vision
• Health Advocacy (company paid if enrolled in Medical)
• Health Advocate Employee Assistance Program

Retirement and Financial Security

• Employee Assistance Program
• Health Savings Account
• 401(k) + Company Match
• Profit Sharing
• Short and Long Term Disability
• Primary Caregiver Leave
• Parental Leave
• Life and Basic Accidental Death & Dismemberment Insurance
• Voluntary Group Life Insurance and Supplemental Accidental Insurance
• Hospital Expense Protection Plan
• Critical Illness Insurance
• Dependent Care Flexible Spending Account
• Home and Auto Insurance discounts
• Pet Insurance
• Legal benefits

Lifestyle Benefits

• Paid Time Off and Company Paid Holidays
• Transportation Benefits
• Educational Assistance Program
• College Partnership Program
• Employee Discount Program

Benefit eligibility is dependent on employment status.

About Maxim Healthcare

Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.