Client Systems Administrator

About the role

As a Client Systems Administrator within Epic’s Hosting entity, you'll help deliver Epic software to end users across some of the largest healthcare organizations in the world. You'll be responsible for configuring, maintaining, and supporting the systems that connect clinicians and staff to Epic, ensuring reliable access to the tools they need to provide outstanding care.

Responsibilities

• Configure, maintain, and support systems that connect clinicians and staff to Epic
• Deploy new environments, troubleshoot complex issues, and support production systems
• Collaborate with teams across Epic to design and maintain performant, secure, and scalable solutions
• Play a key role in keeping healthcare running smoothly

Requirements

• Bachelor's degree or higher in engineering, math, physics, MIS, or hard science preferred
• A history of academic and professional success
• Strong analytical and reasoning skills
• Willingness to travel 1-2 weeks per year
• Eligible to work in the U.S. without visa sponsorship
• Relocation to Madison, WI area (reimbursed)

Qualifications

• Following policies and procedures and escalating when policies or procedures are not followed
• Escalating potential security incidents and providing relevant information
• Meting all security responsibilities defined in policies and procedures

Skills

• Deep expertise in enterprise IT
• Specialized skills in areas like web services, automation, Windows internals, scripting, and application publishing

Benefits

• Comprehensive benefits to keep you healthy and happy as you grow in your life and career
• Merit-based compensation reflecting the impact your work has on the company and our customers
• Annual raises and bonuses
• Stock grants giving you an even greater stake in the success of Epic and our customers

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