Client Systems Administrator
About the role
As a Client Systems Administrator within Epic’s Hosting entity, you'll help deliver Epic software to end users across some of the largest healthcare organizations in the world. You'll be responsible for configuring, maintaining, and supporting the systems that connect clinicians and staff to Epic, ensuring reliable access to the tools they need to provide outstanding care.
Responsibilities
- Deploying new environments
- Troubleshooting complex issues
- Sustaining production systems
- Collaborating with teams across Epic
- Designing and maintaining performant, secure, and scalable solutions
- Building deep expertise in enterprise IT and developing specialized skills in areas like web services, automation, Windows internals, scripting, and application publishing
Requirements
- Bachelor's degree or higher in engineering, math, physics, MIS, or hard science preferred
- A history of academic and professional success
- Strong analytical and reasoning skills
- Willingness to travel 1-2 weeks per year
- Eligible to work in the U.S. without visa sponsorship
- Relocation to Madison, WI area (reimbursed)
- Covered under COVID-19 vaccination policy
Qualifications
You'll be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers.
Skills
- Confidentiality, integrity, and availability of Epic Hosting
- Following policies and procedures
- Escalating when policies or procedures are not followed
- Escalating potential security incidents
- Providing relevant information
- Maintaining meeting all security responsibilities defined in policies and procedures
Benefits
Comprehensive benefits to keep you healthy and happy as you grow in your life and career, including:
- Four-week sabbatical after five years
- Staff have had unique experiences such as kayaking in Patagonia, attending a Beyoncé concert in Ireland, building a library in Tanzania, and running a marathon in Antarctica
Pay
Merit-based compensation reflecting the impact your work has on the company and our customers.
Schedule
Flexible schedule to accommodate your needs and the demands of the role.