Client Systems Administrator

About the role

As a Client Systems Administrator within Epic’s Hosting entity, you'll help deliver Epic software to end users across some of the largest healthcare organizations in the world. You'll be responsible for configuring, maintaining, and supporting the systems that connect clinicians and staff to Epic, ensuring reliable access to the tools they need to provide outstanding care.

Responsibilities

• Deploying new environments
• Troubleshooting complex issues
• Sustaining production systems
• Collaborating with teams across Epic
• Designing and maintaining performant, secure, and scalable solutions
• Building deep expertise in enterprise IT and developing specialized skills in areas like web services, automation, Windows internals, scripting, and application publishing

Requirements

• Bachelor's degree or higher in engineering, math, physics, MIS, or hard science preferred
• A history of academic and professional success
• Strong analytical and reasoning skills
• Willingness to travel 1-2 weeks per year
• Eligible to work in the U.S. without visa sponsorship
• Relocation to Madison, WI area (reimbursed)
• Covered under COVID-19 vaccination requirements

Qualifications

Following policies and procedures and escalating when policies or procedures are not followed
Escalating potential security incidents and providing relevant information
Meeting all security responsibilities defined in policies and procedures

Skills

• Confidentiality, integrity, and availability management
• Security incident escalation
• Policy adherence and procedure following
• Technical troubleshooting
• System maintenance and deployment
• Collaboration with cross-functional teams
• Software development and deployment
• Application publishing
• Web services and automation
• Windows internals and scripting

Benefits

• Comprehensive benefits package
• Merit-based compensation
• Annual raises and bonuses
• Stock grants
• Four-week sabbatical after five years

Pay

Details TBD

Schedule

Details TBD