Client Support Specialist

Qualifications

• Strong background in web development and HTML/CSS/ARIA best practices.
• Strong understanding of website accessibility guidelines and techniques.
• Self-learner who is able to research and find reputable best-practice documentation.
• Able to explain technical concepts to less technical users who want to learn more.
• Able to create custom, detailed documentation. Written, screenshots and quick video screen captures.
• Outgoing personality that comes across during video calls and chat. The expectation is that the person will be helping to foster our relationships with our amazing user base.
• Strong organizational skills.
• Added plus if you have regex and/or XPath experience, but not required.
• Generally, someone who isn't afraid to just hop in and make a difference where they see an opening!

About the role

Based out of Decatur, Georgia, DubBot supports clients across multiple time zones and would, therefore, be open to full-time remote candidates.

Benefits

• Competitive salary
• Be a part of a fun and growing company
• Healthcare and a generous vacation policy
• Year-round, we strive to have a fulfilling work-life balance

If you think DubBot is the place for you, email careers@dubbot.com with your resume and a quick summary of what makes you a great addition to the DubBot team!