Client Support Associate, Business Insurance

About the role

The Client Support Associate on the Business Insurance team at Marsh McLennan Agency (MMA) plays a crucial role in delivering prompt, courteous, and knowledgeable service to clients and colleagues. This position involves processing policy changes, certificates, and evidence of property insurance, as well as conducting policy audits.

Responsibilities

• Process policy changes and certificates of insurance
• Create and maintain accurate policy documentation
• Support the Business Insurance team in policy audits
• Ensure compliance with regulatory requirements
• Communicate effectively with clients and internal stakeholders

Requirements

• High school diploma required
• Two (2) years of Business Insurance experience
• Property & Casualty license (or ability to obtain within 90 days)
• Attention to detail and ability to work in a fast-paced environment

Qualifications

• Associates or Bachelors degree preferred
• Experience with EPIC, Sagitta, and ImageRight

Skills

• Excellent communication skills
• Strong organizational and attention to detail skills
• Proficient in Microsoft Office Suite
• Ability to manage multiple tasks simultaneously

Benefits

• Generous time off
• Tuition reimbursement and professional development opportunities
• Flexible hybrid work schedule
• Charitable contribution match programs
• Stock purchase opportunities

Pay

Competitive compensation package based on experience and qualifications.

Schedule

Hybrid work schedule with flexibility to balance work and personal responsibilities.

Benefits

• Health and wellness programs
• Employee assistance programs
• Retirement savings plans
• Volunteer time off

Marsh McLennan Agency

MMA is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of their background, ethnicity, or identity.