Client Success Manager - Technical SaaS Product in AdTech/MarTech Space
Three Pillars Recruiting · New York, NY · 2 wk ago
RemoteRemoteManagementFull-time
Client Portfolio
- Includes clients such as McDonald's, Comcast, Verizon, Hershey, Code3, VaynerX, MMI, and other large independent agencies.
Stakeholders Engaged
- Marketing leaders
- Media teams
- Analytics & Insights teams
- Data & Measurement teams
- Agency leadership
- Finance stakeholders
- Sales stakeholders
Core Competencies
- Strategic Thinking: Influence client strategy, connect business objectives to data outcomes, lead executive-level conversations, drive long-term account plans, identify opportunities and risks proactively.
- Consultative Problem Solving: Ask questions, diagnose root causes, help clients solve business problems.
- Comfort With Ambiguity: Create structure where it does not already exist and confidently navigate new situations.
- Industry Fluency: Speak credibly about marketing measurement, digital media, attribution, data pipelines, analytics, reporting, and marketing technology ecosystems.