Client Success Lead

We need to output HTML fragment with sections: About the role? Actually the posting includes "About Wisdom" repeated. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting for content. Let's extract: - About Wisdom (company description) could be "About the role"? Actually "About the role" heading is for description of role. The posting includes "About Wisdom" repeated, but we can treat that as "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to these headings. We have: - About Wisdom (company overview) maybe goes under "About the role"? But "About the role" is about the role, not company. However we can still put company description under "About the role" as it's about the role context. Or we could omit if not specific. But we need to preserve all substantive info. So we need to include company description somewhere. Could be under "About the role". We'll include that. - Responsibilities: The "What You Will Own" bullet list describes responsibilities. Also "Your day to day will center on insurance billing..." etc. So we can put responsibilities there. - Requirements: "What You Need To Know Across The Whole Cycle" is a list of knowledge areas; also "What You Will Need" bullet list includes experience, remote work, platforms, availability, exclusivity, workspace, communication. Those are requirements/qualifications. - Qualifications: maybe overlapping with requirements. Could separate: Requirements = mandatory experience etc; Qualifications = preferred? The posting includes "What Will Set You Apart" as preferred qualifications. Also "Honestly, this is not the right role if ..." is disqualifiers. - Skills: maybe not explicitly listed; but we could infer from knowledge areas. However we should not create sections without real specific content. There's no explicit "Skills" heading; but we could treat "What You Need To Know Across The Whole Cycle" as skills. But that is more like knowledge. Could be "Qualifications". We'll decide. - Benefits: The posting includes "Compensation And Benefits" section: Healthcare coverage, dental, retirement plan, paid time off and paid holidays, company provided computer and equipment. Also mentions performance bonus opportunity. So we have benefits. - Pay: The posting mentions "full time, fixed salary position with performance bonus opportunity." No specific salary number. It says "Pay built for growth." No actual number. According to rules: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. For Pay, we have only vague statement; no specific number. Is that considered filler? It says "full time, fixed salary position with performance bonus opportunity." That's not a specific number but it's still some info about pay structure. The rule says do not create Pay section unless posting actually states them. It does state that it's a full time, fixed salary position with performance bonus opportunity. That's something. However the rule also says never emit a heading followed by filler/placeholder text like "commensurate with experience", "not specified", etc. This is not exactly those but still vague. I'd argue we can include Pay section with that description. But we need to see if they consider that as substantive. The instruction: "Prefer a few substantive sections over many thin ones." Might be okay to include Pay. - Schedule: The posting includes "Availability for a full 8 hour day, Monday through Friday, standard business hours, clocked in our tools." That's schedule info. So we can include Schedule section. Now we need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. At end there is "Wisdom is an equal opportunity employer..." that's EEO boilerplate; remove. Also "How We Hire" includes assessment steps; that's application instructions? Might be considered application instructions; we should remove? The instruction says remove application instructions. So we should remove the "How We Hire" bullet list (Revenue Cycle Management assessment..., etc). Also remove the "Why Wisdom" section? That's more about company culture; could be kept under About the role? Might be considered substantive. But we need to avoid duplication. The "Why Wisdom" repeats some of earlier content; we can keep unique parts. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep details like the $21M Series A, $28M raised, hundreds of millions collected, etc. That's under About Wisdom. We'll include that in About the role section. Now structure:

About the role

... company overview ...

Responsibilities

• ... each responsibility ...

Requirements

• ... mandatory requirements ...

Qualifications

• ... preferred qualifications ...

Benefits

• ... benefits ...

Pay

... pay description ...

Schedule

... schedule description ...

We need to ensure we don't repeat content. Let's extract specifics. About Wisdom (company description) paragraphs: First paragraph: "About Wisdom Wisdom blends industry expertise with advanced technology to make dental practices work better for everyone involved. We believe dentistry is about people, and we exist to make the future of dentistry stronger and more sustainable for dentists, their teams, and the patients they serve. We match administrative teams with expert billers and custom-built technology to take on the heavy lifting of dental billing while maximizing dentists’ time in-office, and their bottom line. Coming from a fresh $21M Series A round of funding we are looking for exceptional candidates to help us build a category-defining company. Wisdom has employees across the US." Second "About Wisdom" paragraph: "We're builders. We pair expert remote RCM professionals with technology we build ourselves, so practices collect faster, carry less AR, and recover revenue they'd otherwise write off. We believe dentistry is about people, and we exist to make the future of dentistry stronger and more sustainable for dentists, their teams, and the patients they serve. Our team takes on the heavy lifting of the revenue cycle so offices can focus on patients instead of paperwork. We're backed by a $21M Series A led by Permanent Capital Ventures, with $28M raised since we started in 2023. We've already collected hundreds of millions of dollars for our clients, and more than half of our new business comes through referrals. Our team is fully remote across the US." We can combine, avoid duplication: mention belief, mission, remote team, funding, $21M Series A, $28M raised, hundreds of millions collected, referrals, etc. Now Responsibilities: from "What You Will Own" bullet list: - Prepare and submit dental claims accurately and daily, with the attachments, narratives, and documentation that get them paid the first time. - Post insurance payments and adjustments, reconcile ERAs and EOBs against the practice management system, and run down every discrepancy. - Work insurance aging with a plan, not a list. Triage by payer, age, and dollar, protect timely filing windows, and fix root causes so the same denials stop coming back. - Own denials and appeals end to end, from the reason code to the plan language to the written appeal and the escalation if it comes to that. - Serve as the primary point of contact for your offices and their payers, and run a weekly huddle that leaves the client clear on exactly where they stand. - Set the metrics you hold yourself to, report them on a rhythm, and flag a slipping trend before the client ever notices it. - Partner with our product and technology team as we build the tools that take the repetitive work off your plate. Also earlier: "Your day to day will center on insurance billing. But you'll be the person your offices turn to, which means you need to understand the whole revenue cycle, not just your slice of it." Could be included as responsibility. Now Requirements: from "What You Will Need" bullet list: - At least 5 years of dental revenue cycle management experience, covering claim submission, payment posting, and insurance AR management. - A track record of carrying that work remotely and doing it well without daily oversight. - Deep knowledge of dental insurance plans, CDT coding, and how payers actually behave. - Proficiency in at least 2 dental practice management platforms. Dentrix, Eaglesoft, Open Dental, Denticon, or Curve, for example. - Availability for a full 8 hour day, Monday through Friday, standard business hours, clocked in our tools. - This seat is dedicated exclusively to Wisdom. No second billing book, no outside clients, and no commitments to another employer. - Working for a direct competitor or a similar RCM company is not permitted, because your 8 hour day belongs to your offices. - A private, quiet, professional workspace with reliable internet, where patient information stays confidential and you can hold a client call on camera. - Exceptional communication and follow through, and genuine care for patient confidentiality and data security. Also maybe "What You Need To Know Across The Whole Cycle" could be considered knowledge requirements; but we already have deep knowledge etc. Could treat that as Qualifications (preferred). However the list is extensive; maybe we treat that as "Qualifications" (knowledge areas). The "What Will Set You Apart" list is preferred qualifications. Thus: Qualifications (knowledge areas) from "What You Need To Know Across The Whole Cycle": we need to keep each bullet? It's a long paragraph with categories. We could break into list items per category: Front end, Coding and documentation, Claims, Adjudication and posting, Denials, appeals, and AR, Patient side, Contracts and credentialing, Systems. That's substantive. We'll output as

• Front end: Patient demographics and insurance setup, eligibility and benefit verification, in network status, frequencies, waiting periods, maximums and deductibles, treatment estimates and the financial conversation that follows.
... etc. Now Benefits: from "Compensation And Benefits" section: - Healthcare coverage, including dental - Retirement plan - Paid time off and paid holidays - Company provided computer and equipment - Performance bonus opportunity (mentioned earlier) Also maybe "full time, fixed salary position with performance bonus opportunity." We'll include performance bonus as benefit. Pay: from same section: "This is a full time, fixed salary position with performance bonus opportunity. Your pay isn't commission based, so your income doesn't swing with the month, and your growth here is driven by how you perform. As a W2 employee you will also have access to: ..." So Pay description: full time, fixed salary with performance bonus opportunity, not commission based. Schedule: from "Availability for a full 8 hour day, Monday through Friday, standard business hours, clocked in our tools." Now we need to ensure we don't include duplicated lines. Also remove "How We Hire" etc. Now produce HTML. Let's craft. About the role paragraph: combine both About Wisdom paragraphs, but avoid repeating same sentences. I'll write:

Wisdom blends industry expertise with advanced technology to make dental practices work better for everyone involved. We believe dentistry is about people, and we exist to make the future of dentistry stronger and more sustainable for dentists, their teams, and the patients they serve. We match administrative teams with expert billers and custom‑built technology to take on the heavy lifting of dental billing while maximizing dentists’ time in‑office and their bottom line. Backed by a $21M Series A led by Permanent Capital Ventures, with