Client Success Executive

Serves as the client's primary advocate

• Develops and nurtures C-suite relationships
• Facilitates Strategic Planning for complex current and future projects
• Identifies and communicates how Altera can drive more value to the clients we serve
• Promotes client participation and drives on-going improvement related to Net Promoter Score (NPS)
• Serves as the primary Executive escalation point
• Explores and identifies additional revenue opportunities with clients

Maintains client relationships

• Serves as the primary Executive escalation point
• Represents Altera leadership in multiple client touchpoints, tradeshows and conferences

Supports financial operations

• Makes sure Accounts Receivable efforts are supported by finance teams