Client Strategy & Engagement Lead (Director) – Business Strategy & Transformation – 1898 & Co

About the role

The Client Strategy & Engagement Leader for Business Strategy & Transformation at 1898 & Co. will serve as the primary client-facing leader responsible for developing trusted relationships, identifying and advancing opportunities, and positioning consulting services to address clients' most critical business challenges.

Responsibilities

• Develop and manage strong, trusted relationships with new and existing clients within assigned markets or accounts.
• Lead client-focused engagement strategies that align Business Strategy & Transformation services with client priorities and business objectives.
• Identify, qualify, and advance opportunities by understanding client challenges related to strategy, operations, organizational performance, and transformation.
• Establish and maintain long-term client partnerships that drive repeat business and sustained account growth.
• Leverage existing internal relationships and prior project delivery to generate warm leads and expand client footprint.
• Meet or exceed financial goals by advancing opportunities through the sales pipeline and ensuring client satisfaction.
• Effectively position and present consulting services to prospective and existing clients.
• Lead clients through the full sales lifecycle, from initial discovery and needs assessment through proposal development and contract execution.
• Partner with practitioners and Offering Leaders to shape solution scope, delivery approach, staffing models, and pricing.
• Lead or support responses to RFIs and RFPs, including value proposition development, win strategy, and proposal content.
• Maintain accurate opportunity and pipeline data to support forecasting and strategic decision-making.
• Collaborate with broader sales, marketing, and leadership teams to penetrate new accounts and grow existing ones.
• Partner with delivery leaders to ensure proposed solutions align with client expectations, delivery capabilities, and quality standards.
• Support successful project transitions from sales to delivery, ensuring clarity around scope, outcomes, and success measures.
• Serve as an escalation point for client concerns related to scope, expectations, or overall engagement health.
• Champion client value realization and long-term impact across strategy and transformation initiatives.
• Collaborate with BS&T Offering Leaders to provide market and client feedback that informs service refinement and offering evolution.
• Support the adaptation of value propositions, case studies, and messaging to reflect evolving client needs and market trends.
• Contribute to the continuous improvement of sales, proposal, and client engagement processes.
• Champion client value realization and long-term impact across strategy and transformation initiatives.

Qualifications

• Demonstrated experience in client engagement, consulting sales, or account management within management consulting, strategy, or transformation-focused environments.
• Proven success in cultivating executive-level client relationships (e.g., Director, VP, CXO), acting as a trusted advisor, and leading strategic business development efforts.
• Eight (8) or more years of consulting experience in the U.S. electric and gas utilities sectors.
• Demonstrated experience leading multidisciplinary pursuits and teams.
• Strong understanding of business strategy, operational improvement, organizational transformation, or change management concepts.
• Proven ability to lead complex client conversations, identify business needs, and translate them into actionable consulting solutions.
• Experience supporting proposal development, scoping, pricing, and pursuit strategy for consulting engagements.
• Excellent communication, relationship-building, and executive presence skills.
• Able to collaborate effectively across multidisciplinary teams, including strategy, technology, engineering, and operations.
• Strong analytical, problem-solving, and financial acumen.

Compensation

$230,000.00 - $400,000.00 yearly

Benefits

Our extensive benefits package takes care of you so that you can focus on doing great work. From insurance and disability to time off and wellness programs, we provide the tools to meet your needs. As part of being 100% employee-owned, eligible employees participate in our Employee Stock Ownership Plan (ESOP) in addition to our 401(k) retirement program. For more information, please visit the Benefits & Wellness page.

About 1898 & Co.

1898 & Co. is a business, technology and security solutions consultancy where experience and foresight come together to unlock lasting advancements. We innovate today to fuel our clients’ future growth, catalyzing insights that drive smarter decisions, improve performance and maximize value. As part of Burns & McDonnell, we draw on more than 120 years of deep and broad experience in complex industries as we envision and enable the future for our clients.