Client Specialist

Responsibilities

• Client service and business operation functions for Financial Advisors
• Manage Financial Advisor(s) prospect pipeline, assist with proposal generation, prepare new account paperwork, open accounts, transition new assets to Baird, establish ongoing communication/client service plan
• Leverage partnership with Baird’s Corporate Resource Groups to provide best wealth management solutions to clients
• Answer incoming phone calls, handle client needs, schedule appointments, assemble/generate materials for client meetings
• Ensure business adherence with firm and financial industry regulatory policies
• Manage FA and Team’s social media presence
• Maintain Client Relationship Management (CRM) system, implement well-defined client service models, organize and coordinate seminars and client events
• Develop client lists, design material, coordinate PowerPoint presentations, follow through with client contact
• Initiate and complete transactions required to fully service client accounts, including paperwork, correspondence, client request fulfillment, and special projects
• Enter security orders, notify Financial Advisors of investment opportunities, provide back-up to other teams and the branch when necessary

Qualifications

• 2+ years of prior industry and/or administrative work experience
• Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or willingness to study and obtain within 12 months of hire
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint)
• Excellent verbal and written communication skills, ability to analyze and solve problems
• Strong organizational skills, detail-oriented, maintains client confidentiality
• Bachelor’s degree preferred, not required

Benefits

• Flexible work-life balance
• Fast-paced environment promoting growth
• Team of associates passionate about achieving great results for clients and giving back to communities
• Unique culture valuing diversity and teamwork
• Strong, stable employee-owned firm recognized as a great place to work since 2004

Pay

• Details TBD

Schedule

• Details TBD