Client Solutions Manager, Large Customer, Marketing Solutions

Responsibilities

• Build relationships with clients and develop a deep understanding of their business and objectives to provide best-in-class customer engagement.
• Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are met.
• Leverage technology to drive performance-oriented marketing solutions.
• Advise on creative and content development, leveraging marketing expertise to maximize performance and delivery.
• Support customer education including a best-in-class onboarding experience and ad hoc client education.
• Work effectively with various cross-functional partners in sales, marketing, finance, technical support, product, product marketing and insights to ensure customer success, troubleshoot campaigns and ensure error-free execution.
• Represent the voice of the customer through collaboration with product teams to influence campaign management tools and ensure customer needs are met.
• Grow and maintain existing business through renewals, tactical reactivations and upsells.
• Co-develop a strategic plan for your book of business with your Account Executive.
• Use data and insights to highlight the value of advertising, demonstrate ROI, and make recommendations for optimizations and additional investment.
• Inspire innovation by regularly sharing ideas and best practices with peers and sales leaders.

Qualifications

• 3+ years of experience in advertising, marketing, or sales
• 2+ years of media sales, digital media account management or auction based or programmatic campaign management and optimization experience
• Preferred: 5+ years of auction based or programmatic campaign management and optimization experience (i.e. Social, Google Adwords, SEO/PPC, ad exchange/trading desks)
• Experience in media account management
• Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising/media analytics
• Ability to think strategically with a proven track record of providing consultative and data-driven solutions
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
• Ability to work independently and collaborate cross-functionally
• Experience working with large customers
• Experience in education/government industries

Skills

• Campaign Optimization
• Digital Advertising
• Digital Marketing
• Media Account Management

Pay

The pay range for this role is $120,000 to $173,000 (On Target Earnings).

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans.

For more information, visit https://careers.linkedin.com/benefits.