Client Solutions Manager, Large Customer, Healthcare- Marketing Solutions

About the role

The role is open to New York City, Chicago, or San Francisco and follows a hybrid work model (remote and office days as determined by business needs). As a Client Solutions Manager (CSM) within LinkedIn Marketing Solutions, you will manage relationships with large, complex customers, leveraging online media knowledge, communication, relationship‑building, and analytical skills to provide campaign intelligence and strategy consultation, drive incremental revenue, and partner with Account Executives and cross‑functional teams.

Responsibilities

• Build relationships with clients and develop a deep understanding of their business and objectives to provide best‑in‑class customer engagement.
• Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations and ensure client objectives are met.
• Provide recommendations and training on targeting, implementation, optimization, and reporting.
• Leverage technology to drive performance‑oriented marketing solutions.
• Advise on creative and content development, leveraging marketing expertise to maximize performance and delivery.
• Support customer education including a best‑in‑class onboarding experience and ad hoc client education.
• Work effectively with cross‑functional partners in sales, marketing, finance, technical support, product, product marketing, and insights to ensure customer success, troubleshoot campaigns, and ensure error‑free execution.
• Represent the voice of the customer through collaboration with product teams to influence campaign management tools and ensure customer needs are met.
• Grow and maintain existing business through renewals, tactical reactivations, and upsells.
• Co‑develop a strategic plan for your book of business with your Account Executive.
• Use data and insights to highlight the value of advertising, demonstrate ROI, and make recommendations for optimizations and additional investment.
• Inspire innovation by regularly sharing ideas and best practices with peers and sales leaders.
• Embrace the learning culture to develop yourself as a sales professional and colleague to peers and internal partners.
• Travel requirements: approximately 20% for client meetings, industry events, and team collaboration.

Qualifications

Basic Qualifications

• 3+ years of experience in advertising, marketing, or sales.
• 2+ years of media sales, digital media account management, or auction‑based or programmatic campaign management and optimization experience.

Preferred Qualifications

• 5+ years of auction‑based or programmatic campaign management and optimization experience (e.g., Social, Google AdWords, SEO/PPC, ad exchange/trading desks).
• Experience in media account management.
• Demonstrated analytical background and experience with statistical analysis, ROI modeling, and advertising/media analytics.
• Ability to think strategically with a proven track record of providing consultative and data‑driven solutions.
• Ability to effectively manage time, prioritize tasks, and work within deadlines with little supervision.
• Ability to work independently and collaborate cross‑functionally.
• Experience working with large customers.
• Experience in the healthcare vertical.

Skills

• Campaign Optimization
• Digital Advertising
• Digital Marketing
• Media Account Management

Pay

The pay range for this role is $120,000 to $173,000 (On Target Earnings). Actual compensation is based on skill set, depth of experience, certifications, and work location, and may include annual performance bonus, stock, benefits, and/or other applicable incentive compensation plans.