Client Solutions Architect-Healthcare Payments-Vice President

Job Responsibilities

• Leads the configuration and modification of the firm's products and solutions, often in partnership with Technology, to fit complex client use cases
• Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
• Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
• Identifies and defines development requirements for product design enhancements based on client feedback
• Drive detailed solution design documentation (e.g., Project Charters or Statements of Work) by gathering client objectives, technical requirements, project complexity, and desired outcomes, while identifying implementation risks and proposing mitigation strategies
• Collaborate with key internal partners in Banking, Treasury, Client Solutions, Operations, and Product Management to build and maintain effective working relationships

Required Qualifications, Capabilities, And Skills

• Superior ability to understand and navigate clients through change - aligning objectives, environments, resources and timelines to document and deliver an effective solution addressing the problems faced in today's healthcare payments industry
• 5+ years of experience or equivalent expertise working across a broad set of related products
• Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain
• Experience supporting Sales in pricing, pipeline planning, and account planning
• Experience working with clients in a technology field and interfacing with engineers
• Strong time management, organizational, and planning skills, with the ability to adapt and contribute in a fast-paced, client-facing environment
• Demonstrated critical thinking skills across various scenarios, seeking guidance when needed
• Willingness to travel for client meetings and presentations

Preferred Qualifications, Capabilities, And Skills

• Strong analytical skills with an interest in understanding system integrations and how different technologies work together
• Demonstrated success with client facing execution - working directly with enterprise clients to close deals and deliver large-scale projects
• Proficient technical knowledge of the healthcare revenue cycle industry, including revenue cycle management, treasury, banking, and patient accounting/financial systems
• Proficient technical knowledge of healthcare payments, integration methods, APIs, and related products, with exposure to the healthcare payments sales cycle
• Experience working at a payments or healthcare IT company

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.