Client Services Tech 1

Compensation: $15.00 per hour. The salary for this position reflects a variety of factors, including geographic location, relevant experience, education, skills, internal equity, market conditions, budgetary considerations, and organizational compensation guidelines.

Hours: Monday through Friday, 10:00 AM - 7:00 PM.

About the role

Join us as a Client Services Technician, where you'll put your love of science to work in the sample receiving department of our environmental testing laboratory. You'll receive all the training you need to successfully take on this role and continue building an exciting laboratory sciences career at Pace®. Everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we’ve continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone.

We’re seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve. If you’re looking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace® could be the perfect place for you.

Responsibilities

• Receiving shipments of samples
• Unpacking the sample coolers
• Verifying the samples against the customer’s paperwork
• Logging the sample into our system

Requirements

• High school diploma or equivalent
• Excellent customer service skills with a strong preference towards candidates with previous customer service, shipping, or warehouse experience
• Experience in a laboratory or environmental testing setting is preferred but not required
• Ability to perform work in a lab or office setting, remain standing for long periods, work around strong odors, and wear required PPE (lab coat, safety glasses, gloves — all provided by Pace®)

Benefits

Full-time roles are eligible for our comprehensive benefits program which includes:

• Competitive salaries
• Medical, dental, and vision coverage
• 401K retirement savings plan (100% vested immediately in the employer match)
• Life, disability, and voluntary benefits
• Paid time off for holiday, sick, and vacation days
• HSA and flexible spending accounts
• Wellness program
• Tuition reimbursement
• Employee Assistance program
• Parental leave
• Optional legal coverage and ID theft protection