Client Services Representative - Surgery Centers - Per Diem

Responsibilities

• Greet and assist patients and visitors with a friendly and professional manner.
• Schedule patient appointments efficiently, ensuring timely and organized booking.
• Verify and update patient insurance information, addressing any queries or concerns.
• Enter client data accurately into the computer system, maintaining confidentiality.
• Provide financial information to patients, explaining billing processes and payment options.
• Handle telephone inquiries and direct calls to the appropriate departments.
• Maintain a clean and organized front desk area, ensuring a pleasant environment.
• Collaborate with the surgery center team to ensure smooth daily operations.
• Participate in performance improvement initiatives and provide feedback.
• Adhere to company policies and maintain a high standard of customer service.

Qualifications

• A high school diploma or equivalent is required.
• 1-3 years of office experience, preferably in a medical setting.
• A minimum of 1 year of insurance, CPT4, and ICD-10 coding experience is preferred.
• Knowledge of medical terminology is an asset.
• Proficiency in Clinical Applications is preferred, with training provided.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• An attention to detail and accuracy in data entry.
• A commitment to providing exceptional customer service.

About Us

Total Rewards at AtlantiCare Benefits
At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:

• Generous Paid Time Off (PTO)
• Medical, Prescription Drug, Dental & Vision Insurance
• Retailer Plans with employer contributions
• Short-Term & Long-Term Disability Coverage
• Life & Accidental Death & Dismemberment Insurance
• Tuition Reimbursement to support your educational goals
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Wellness Programs to help you thrive
• Voluntary Benefits, including Pet Insurance and more

Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.

Pay

Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law" in impacted states, which mandate employers to list salary ranges in job advertisements and promotions.

Equal Opportunity

AtlantiCare is an Equal Opportunity Employer.