Client Services Representative (Onsite) - Indianapolis
Med A/Rx · Indianapolis, IN · 4 wk ago
On-siteCustomer Service$16–$17/hrFull-time
About the role
This role supports the team with processing and handling time sensitive documents and patient requests.
Responsibilities
- Cook up, validate, and deliver consumer specific requests
- Analyze consumer mail or itemized billings for accuracy
- Process all internal correspondence and account updates
- Analyze accounts to resolve balance discrepancies and post payments and adjustments
- May be required to verify insurance eligibility
- Inspect bankruptcy notifications
- Process itemized statements and settlement offers
Requirements
- Attention to detail
- Time management
- Communication
- Customer service skills
- Teamwork
- Critical thinking
- Organization
- Planning skills
- Computer skills
- Proficiency with Microsoft Office applications
- Data entry
Qualifications
- HS Diploma/GED
- Excellent computer skills
- Proficiency with Microsoft Outlook, Word, and Excel
Skills
- Experience with Epic EHR system
- Administrative experience
- Knowledge of HIPAA, Medicaid, Medicare, Insurance and FDCPA
Benefits
- Comprehensive paid training
- Medical, dental, and vision insurance
- HSA and FSA available
- 401(k) with company match
- Paid Wellness Time and Holidays
- Employer paid life insurance and long-term disability
- Internal growth opportunities
Pay
$16-$17 per hour base
Schedule
Onsite - 8085 Knue Road, Indianapolis, IN 46250
Company Information
Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com.