Client Services Representative - East Coast

Responsibilities

• Communicates with clients, as directed.
• Uses system software for document management, correspondence and file management.
• Coincide and compile client deliverables.
• Manage updates and dissemination of client documents, processes and related information in accordance with established governance and quality control principles.
• Perform data and submission monitoring, tracking, scheduling, analysis etc. as requested by management.
• Administer administrative maintenance and portal management for a variety of UL systems and databases as needed.
• Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices.
• Supports team members and assists on larger initiatives.
• Adheres to project and program governance (controls).
• Helps to manage stakeholders’ communication.
• Performs other duties as directed.

Qualifications

• Ability to work with a sense of urgency.
• Excellent communication skills.
• Knowledge of computer tools & software (Flex, Sales Force, Notes).
• Strong organizational skills.
• Strong project management skills.
• Ability to manage a large workload.
• Four years’ related work experience.

Skills

• Ability to work with a sense of urgency.
• Excellent communication skills.
• Knowledge of computer tools & software (Flex, Sales Force, Notes).
• Strong organizational skills.
• Strong project management skills.

About the Role

We are seeking a dynamic individual to join our Energy and Industrial Automation Field Evaluation Team. This role involves coordinating and scheduling on-site engineering evaluations to assist regulatory authorities in determining the compliance of a product, leading to its approval for installation. If you possess the following qualifications and skills, we encourage you to apply:

Ability to work with a sense of urgency
Excellent customer service skills
Strong knowledge of Computer tools & software (Flex, Sales Force, Notes)
Strong organizational skills
Ability to project manage a large workload
Team Player

What We Offer

• Total Rewards: Estimated salary range for this position is $40,000 to $52,000, based on job-related knowledge/skills, experience, geographical location, and other factors. Annual bonus compensation with a target payout of 5% of the base salary is also available. Health benefits such as medical, dental, and vision insurance, wellness benefits such as mental and financial health, and retirement savings (401K) are provided.
• Paid Time Off: Full-time employees receive 15 days of vacation, 12 days of holiday including floating holidays, and 72 hours of sick time off.

About Us

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security, and sustainability challenges into opportunities for customers in more than 110 countries. We deliver testing, inspection, and certification services, along with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

About The Team

We work at the center of safety and sustainability—helping to tackle the worst aspects of the global climate crisis with projects in electrical infrastructure, renewable energy, and electrified transportation. Whether we're helping customers make safer electric vehicle batteries or debating the impact of wind farms, we develop cutting-edge safety science. And we do it in some of the largest and best-equipped laboratories in the world. We're always looking for people to help us explore, experiment, and advance ideas that change the way the world works. Join our team and help create a cleaner, safer future for all.