Client Services Representative - East Coast

Responsibilities

• Communicates with clients, as directed.
• Uses system software for document management, correspondence and file management.
• Coincide and compile client deliverables.
• Manage updates and dissemination of client documents, processes and related information in accordance with established governance and quality control principles.
• Perform data and submission monitoring, tracking, scheduling, analysis etc. as requested by management.
• Administer administrative maintenance and portal management for a variety of UL systems and databases as needed.
• Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices.
• Supports team members and assists on larger initiatives.
• Adheres to project and program governance (controls).
• Helps to manage stakeholders’ communication.
• Performs other duties as directed.

Qualifications

• Ability to work with a sense of urgency.
• Excellent communication skills.
• Knowledge of computer tools & software (Flex, Sales Force, Notes).
• Strong organizational skills.
• Strong project management skills.
• Ability to manage a large workload.
• Four years’ related work experience.

Skills

• Ability to work with a sense of urgency.
• Excellent communication skills.
• Knowledge of computer tools & software (Flex, Sales Force, Notes).
• Strong organizational skills.
• Strong project management skills.

About the Role

We are seeking a dynamic individual to join our Energy and Industrial Automation Field Evaluation Team. This role involves coordinating and scheduling on-site engineering evaluations to assist regulatory authorities in determining product compliance, ultimately leading to approval for installations. Ideal candidates should possess a strong sense of urgency, excellent customer service skills, and proficiency in computer tools and software such as Flex, Sales Force, and Notes.

What We Offer

• Total Rewards: Estimated salary range for this position is $40,000 to $52,000, based on job-related knowledge/skills, experience, geographical location, and other factors. Annual bonus compensation with a target payout of 5% of the base salary is available.
• Health benefits: Medical, dental, and vision insurance; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country.
• Paid time off: 15 days of vacation, 12 days of holiday (including floating holidays), and 72 hours of sick time off.

About Us

A global leader in applied safety science, UL Solutions (NYSE: ULS) offers testing, inspection, and certification services, along with software products and advisory offerings, to support our customers' product innovation and business growth. The UL Mark is a recognized symbol of trust in our customers' products, reflecting our unwavering commitment to advancing our safety mission.

About The Team

We work at the forefront of safety and sustainability, tackling critical issues like the global climate crisis through projects in electrical infrastructure, renewable energy, and electrified transportation. Our team develops cutting-edge safety science in some of the world's largest and best-equipped laboratories. We're always looking for individuals to help us explore, experiment, and advance ideas that shape the future.