Client Services Representative

Skills

• Scheduling various types of appointments.
• Communicating with Veterinarians and staff.
• Checking in and patients.
• Checking out patients and taking payments over the phone.
• Providing basic pet information to clients.
• Taking down prescription information.
• Keeping accurate medical records.
• Confirming appointments.
• Calling clients for updates.
• Communicating pet questions to veterinarians.
• Creating new client and patient medical charts.
• Monitoring email and faxes.
• Taking online medical orders.

Requirements

• High energy individual who is great at multi-tasking and staying organized.
• Excellent customer service skills.
• Previous experience is preferred but not required.
• We are willing to train the right individual.

Benefits

• Medical, dental, vision, and 401K benefits after probation period.
• An employee discount on services after the introductory period is completed.