Client Services Representative
Location: New York, NY (Onsite)
About the Role
Company 3's Client Services Team is driven by a commitment to maintain its reputation at the forefront of the industry by providing the most gracious and savvy hospitality possible. The ideal candidate must be able to multitask, communicate, and prioritize effectively under pressure, and should possess a genuine interest in providing exceptional service in a fast-paced creative workplace.
Responsibilities
- Build excellent client relations by creating a warm and inviting working environment
- Set up daily coffee and breakfast, restock communal snacks and beverages
- Maintain cleanliness and organization in kitchen and common areas
- Plan and execute weekly events such as in-house client happy hours and mid-day treats
- Plan and execute celebrations for birthdays and holidays
- Oversee all steps of service during supervised and unsupervised sessions, including greeting clients, ordering meals, preparing food and beverages, and ensuring visitor and staff requests are fulfilled with professionalism
- Order supplies and miscellaneous goods while maintaining a budget
- Work with the larger Client Services team to plan and execute larger annual parties
- Order client gifts and handle reservations for client dinners
- Work directly with Operations to optimize efficiency within the department
- Run errands as needed
- Cover the Front Desk team
- Perform other duties as assigned by management
Requirements
- Prior working experience in a restaurant or hospitality setting
- Strong understanding of both service and hospitality
- Ability to anticipate needs and shift priorities in a fast-paced, high-stakes environment
- Adaptability with acute attention to detail
- Self-starter with an artistic eye and exceptional interpersonal skills
- Excellent judgment and discretion; ability to maintain a polished and mature demeanor while attending to VIP clients
- Strong listening, communication, and relationship-building skills
- Prior experience making espresso drinks
- Flexible hours, including late nights, weekends, and holidays
Pay
$20.00 USD hourly
Schedule
12:00 PM – 8:00 PM EST
Benefits
For eligible part-time employees working 25 or more hours per week and full-time employees in the US, benefits include a comprehensive package of health, retirement, and insurance benefits, as well as paid time off. For eligible project hires and part-time employees working less than 25 hours per week in the US, benefits include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings will apply.
About the Company
Company 3, including its various business units and family of brands, provides a full range of creative services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/design, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, and experiences.