Client Services Manager Nottingham Advisors (OnSite)
Community Financial System, Inc. · Buffalo, NY · 3 wk ago
Business Development$109k/yrFull-time
Responsibilities
- Serve as day-to-day contact for client service requests
- Facilitate account openings, transfers (ACATs), and asset movements
- Coverage of account documentation for compliance completeness
- Coordinate with custodians (e.g., Schwab, Fidelity, Pershing)
- Track money movements and ensure timely execution
- Support tax document delivery and reporting inquiries
- Prepare and process new account paperwork
- Aid in proposal generation and financial planning coordination
- Support trading operations as needed
- Help implement planning-driven portfolio changes
- Ensure adherence to SEC/State RIA regulations
- Maintain documentation standards
- Support audit and compliance reviews
- Maintain proficiency in, and demonstrate ongoing compliance with all laws and regulations applicable to this position
- Maintain standardized service procedures
- Participate in system upgrades and CRM optimization
Qualifications
- 3-7 years experience in RIA, wealth management, or brokerage firm
- Strong knowledge of custodial platforms and account paperwork
- Familiarity with CRM systems (Redtail, Salesforce, Wealthbox)
- Excellent organizational and communication skills
- High attention to detail
Skills
- Client-first mindset
- Operational precision
- Confidentiality & discretion
- Strong follow-through
- Team collaboration