Client Services Coordinator-Front Desk

Responsibilities

• Operate telephone switchboard/demonstrate telephone etiquette
• Greet customers promptly and determine the nature of their visit
• Direct customers to the appropriate department
• Maintain lounge area and copy area--keep these areas stocked and organized
• Assign and keep record of dealer plates/loaner vehicles
• Take down payments from customers per their financing profile

Qualifications

• Demonstrate effective communication, both verbal and written
• Strong prioritization and organizational skills
• Ability to effectively respond to and resolve customer needs and problems
• Demonstrate a willingness to take extra measures whenever necessary to provide excellent customer service and support
• Basic knowledge in Microsoft Office Word, Microsoft Office Excel

Benefits

• Medical/Dental/401K with company match/PTO
• Lots of room for growth within the company (promote from within)
• Flexible scheduling
• Free Saturday lunch
• Family owned