Client Services Coordinator

About the role

The Client Services Coordinator should be an ambitious, dependable, hard-working individual with excellent communications skills. This individual will have the chance to join a team-based model in which opportunities exist to build businesses within the businesses utilizing unique concepts developed over twenty years of proven success. A focused, thorough, and passionate individual will yield high success on deliverables in this team-based role and open multiple opportunities providing rapid personal and professional growth potential. Location: Reading, Pennsylvania – corporate office and manufacturing campus; East Greenville, Pennsylvania – office and manufacturing campus; Other company locations as required.

Responsibilities

• Facilitates communication paths with customer through Team discussion and participation
• Monitors and tracks key measurables and metrics that help quantitatively measure team effectiveness and customer satisfaction
• Coordinates production of processed materials and auxiliary services with customer's requirements.
• Communicates with customers throughout production to keep them informed of status of job, to solicit and resolve inquiries and complaints,