Client Services Coordinator

About the role

Improve our clients’ lives one conversation at a time. If you are an individual who enjoys helping others decide on the best way to care for their family members by actively listening to their concerns, reviewing care plans, and visiting client’s homes to ensure quality of care, our Client Service Coordinator position would be the career for you! Our Client Service Coordinator will manage and develop all client services for Senior Helpers of Monterey Park within the franchise territory including converting leads, retention of clients, and managing the growth of hours from current clients. We are looking for someone to come in part-time 25 hours a week to start and prove themselves first. Then eventually this person will be converted to full-time 40 hours with benefits as the business continues to scale. It would be great if the candidate can speak multi-languages as we serve a very diverse group of clientele. (Mandarin and Cantonese speaker preferred) Why Work for Senior Helpers of Monterey Park? Great Place to Work® Certified Autonomy—We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging. Task Variety—We provide an engaging workday that uses your various skill sets to avoid monotony. You are expected to learn how to do the work of other roles within the company as well to cross train. Career Growth—You will really learn the intricacies of home care business in this critical clients facing position and room to level up with higher responsibilities as our business grow. About Senior Helpers of Monterey Park: We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Senior Helpers® has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care