Client Services Coordinator

Position Details

Location: Boston, MA
Work Model: Hybrid
Degree: Preferred

Responsibilities

• Cooking up schedules, calendars, and service appointments for a distributed team
• Acting as a key point of contact between clients, vendors, contractors, and internal stakeholders
• Monitoring ongoing requests, project timelines, and follow-up actions to ensure timely completion
• Supporting purchasing, inventory tracking, and vendor relationships
• Maintaining accurate operational records and documentation
• Aiding with billing and administrative workflows
• Identifying opportunities to improve efficiency and service delivery

Requirements

• Strong experience in customer service, operations, administration, or project coordination
• Exceptional attention to detail and follow-through
• Excellent written and verbal communication skills
• Ability to manage competing priorities in a fast-paced environment
• Strong emotional intelligence and sound judgment
• Proficiency with cloud-based business applications and collaboration tools
• A proactive, solutions-focused approach with a willingness to take initiative

Qualifications

• 3+ years of experience in client services, operations, or administrative support

Skills

• Customer service skills
• Organizational and communication skills
• Attention to detail
• Fast-paced environment management
• Emotional intelligence
• Cloud-based business applications proficiency
• Solutions-focused approach

Benefits

• Bonus potential
• Outstanding healthcare benefits including 100% company-paid medical coverage
• A generous employer HSA contribution
• The opportunity to build a long-term career with a growing team

Pay

$75K and above

Schedule

Hybrid