Client Services Consultant - Events

Overview

CORT Events is seeking Client Services Consultants to join our team in Las Vegas, NV!

Responsibilities

• Deliver exceptional client experiences by actively listening to customer needs, learning their requirements, and providing valuable solutions that align with CORT’s mission to be an indispensable resource.
• Participate in virtual meetings and planning sessions with existing customers, Operations and sales representatives.
• Manage client support activities throughout the sales process, including timely communication, follow-ups, service coordination, quote preparation, product recommendations, and upselling of additional items such as drape, personalization, and accessories.
• Cook up opportunity logistics by attending virtual meetings with Account Executives, Strategic Business Development Executives, Strategic Account Managers, and district teams for VIP events and complex deliveries; upload diagrams and floorplans to TSE; and collaborate with Sales and Operations to develop creative solutions for client needs.
• Maintain accurate and up-to-date records in Salesforce, investigate and vet leads and opportunities to ensure proper assignment, and partner with finance to collect past due balances and process refunds or adjustments.
• Oversee and delegate administrative tasks such as data entry, stock checks, scheduling, payment verification, and order processing to Customer Service Administrators as appropriate.
• Other duties as assigned.

Qualifications

• A high school diploma or GED equivalent required.
• 2+ years of experience in sales environment, customer service, or administration required.
• Previous experience regularly corresponding via email and using calendar functions in Microsoft Outlook or similar platform required.
• Previous experience with a CRM such as Salesforce preferred.
• Previous experience in the tradeshow or events industry preferred.
• Ability to learn new technology and systems quickly; strong organizational skills; ability to work under pressure.

About CORT Events

CORT, a part of Warren Buffett’s Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.

What We Offer

• Comprehensive health insurance (medical, dental, vision) available within 30 days or less
• 401(k) retirement plan with company match
• Paid vacation, sick days, and holidays
• Company-paid disability and life insurance
• Tuition reimbursement
• Employee discounts and perks
• Opportunity to work alongside a tenured team with career growth and mentorship opportunities

Pay

$23 / hour.

Schedule

Monday through Friday, 7am-4pm.