Client Services Consultant

For our client, we are seeking a Client Services Consultant to join the team of a leader in the Technical Services space. This role will partner closely with healthcare customers to uncover workflow challenges, shape future-state processes, and guide solution adoption. You will serve as a trusted advisor across complex engagements, helping organizations improve operational efficiency and drive meaningful change. The position blends consulting, implementation support, and customer success in a healthcare technology environment. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $100,000 – $120,000 annually Responsibilities Lead workflow discovery to assess customer needs and opportunities Design future-state workflows using the company's solutions Serve as a trusted advisor and subject matter expert Manage solution workstreams and coordinate project deliverables Guide customers through adoption of the company's solutions Develop targeted strategies for workflow optimization and training Collaborate on reusable workflow patterns and best practices Qualifications 5+ years in healthcare technology, consulting, implementation, or customer success Strong consulting and solution skills for complex workflows Deep healthcare domain knowledge and experience with healthcare technology solutions Experience with workflow transformation and organizational change Excellent analytical, problem-solving, and communication skills Ability to manage multiple customer engagements with accountability Benefits Comprehensive health insurance 401(k) with employer match Wellness stipend Professional development reimbursement Work from home stipend Remote work flexibility Flexible PTO Paid parental leave Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.