Client Services Associate- Johnson County
Horizons East Central Iowa · Coralville, IA · 4 mo ago
On-siteCustomer Service$16–$18/hrFull-time
About the role
Are you a self-starter and people-person who wants to make a real difference in the lives of older adults in your community? Horizons is looking for a compassionate and organized Client Services Associate to support our Meals on Wheels program in Johnson County.
Responsibilities
- Handle incoming calls and complete client intakes (Older American Act, Medicaid, and Private Pay)
- Assess eligibility and manage database records
- Help coordinate volunteer meal route coverage
- Pitch in as a backup meal delivery driver when needed
Requirements
- At least 1 year of customer service experience
- Strong computer skills (Word, Excel, email, databases)
- Valid Iowa driver's license, reliable transportation, and clean driving record
- Ability to lift up to 20 lbs
Qualifications
- Ability to work independently
Skills
- Excellent communication skills
- Organizational skills
- Computer proficiency
- Customer service experience
Benefits
Horizons is an Equal Opportunity Employer and makes reasonable accommodations for individuals with disabilities. Take a look at the full job description and apply now!
Pay
$16 - $18 per hour
Schedule
Mon-Fri, 7:30 AM-3:30 PM