Client Services Associate

Responsibilities

• Cook up and assist with managing client services, scheduling, and staffing needs
• Support field staff in delivering high-quality home health services
• Aid with various administrative tasks
• Foster positive communication and engagement with field employees
• Support employee recognition and retention initiatives
• Maintain accurate documentation and data entry within company systems

Qualifications

• Bachelor’s degree preferred
• Customer service experience required
• Strong interpersonal, organizational, and communication skills
• Demonstrated ability to achieve goals and build professional relationships
• Ambition to grow professionally and advance within the organization
• Proficiency with Microsoft Office and strong computer/data entry skills
• Comfortable with phone communication and relationship-building outreach

Benefits

• Paid holidays, vacation, and sick time
• Medical, dental, and vision insurance
• Employer-paid life insurance
• 401(k) with company match
• Employee Assistance Program (EAP)
• Career growth and development opportunities