Client Services Analyst III

Location: Maryland - Remote

About the role

As a Trust Associate III, you'll be responsible for working on client relationships and ensuring excellent client service and delivery to the client base. You'll be assigned a book of clients that are managing Collateral Loan Obligations (CLOs) and Leverage Finance Facilities. You'll also handle day-to-day operations and reporting delivery to those clients with minimal supervision, managing deals independently.

Responsibilities

• Create technical report specifications from indenture language.
• Set up payment calculations in a variety of in-house systems.
• Receive, map, and reconcile periodic collateral data.
• Compile monthly, quarterly, and annual payment and tax reports.
• Coordinate with operations teams to ensure correct payments are received and made.
• Perform quality control review of reports, meeting timeliness and accuracy standards.
• Perform portfolio compliance tests on a selection of structured fixed income deals (trade testing).
• Frequent interaction with asset managers, investors, auditors, and rating agencies.
• Ensure excellent service delivery to a book of Loan Clients in the Corporate Trust business.
• Participate in new client proposals.
• Lead business-related projects.
• Make tax elections, file for EINs, and track residual holder transfers.
• Read and interpret trust indentures with regard to reporting requirements.

Requirements

• 5+ years of related experience or similar field.
• High school diploma required; Bachelor's degree in a related field preferred.
• Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management, and/or other commercial banking products and services.
• Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards, and practices.
• Intermediate to advanced TranStar experience preferred.
• Intermediate speaking and writing communication skills.

Benefits

• Competitive salaries and an ownership stake in the company.
• Medical and dental insurance.
• Paid time off.
• 401k matching program.
• Tuition assistance program.
• Employee volunteer program.
• Wellness program.
• Opportunities to bolster your business knowledge and gain hands-on experience in how successful companies operate and manage their finances.

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation, serving clients nationwide through six legacy bank brands and AmeriHome Mortgage.