Jobs · Massachusetts

Client Services Account Manager – NetLine

Informa TechTarget · Newton, MA · 1 mo ago
Hybrid$70k–$80k/yrFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate like EEO, legal, etc. Also remove duplicated lines and application instructions. We need to extract content: From posting: - Intro paragraph: "Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to world-shaping innovations. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue. We’re a vibrant community of world-class practitioners – over 2000 colleagues strong – with offices in 19 locations around the world. We’re traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100." Then "About Informa TechTarget" paragraph: details about company. Then "Job Description Client Services Account Manager – NetLine" description. Then "Core Focus of the Role" bullet list (but not bullet, it's sentences). Then "Key Responsibilities" bullet list. Then "Qualifications" heading with bullet list. Then "Additional Information" includes benefits, work arrangement, PTO, etc. Also salary range. We need to map to sections: - About the role: likely the intro about role and company? Could combine description of role and company. Use

About the role

with paragraphs. - Responsibilities: from "Key Responsibilities" list. - Requirements: maybe from "Core Focus of the Role"? Or "Qualifications"? Actually Qualifications is separate. Requirements could be the "Core Focus of the Role" or maybe "Qualifications". But we have both Qualifications and Requirements sections. We need to decide what goes where. The posting has "Qualifications" heading with bullet list. Also there is "Core Focus of the Role" which is like responsibilities? Actually it's more like role focus. Could treat as "Requirements". But we also have "Skills" maybe from qualifications bullet list? However we need to avoid thin sections. Let's think: The posting includes: - Core Focus of the Role (Embedded Marketing Partner, Portfolio Ownership & Multitasking, Proactive Client Success) – these are like key responsibilities or role expectations. - Key Responsibilities (list of 6 bullet-like paragraphs). - Qualifications (list of bullet items). - Additional Information includes benefits, work arrangement, PTO, etc. Thus we can map: - About the role: combine intro paragraphs (first two paragraphs) describing company and role. - Responsibilities: combine Core Focus of the Role and Key Responsibilities? Might be too much but we can put all responsibilities under Responsibilities. - Requirements: maybe the qualifications? But we also have Qualifications section. Actually we need both Requirements and Qualifications sections if content exists. The posting has "Qualifications" heading. It does not have a separate "Requirements" heading. However we could treat the "Core Focus of the Role" as Requirements (i.e., what is required to succeed). But the instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can include Requirements if there is content. The posting does not explicitly label Requirements, but we can infer that the "Core Focus of the Role" and maybe the bullet list under Qualifications are requirements. However we also have a Qualifications heading already. To avoid duplication, we could put the bullet list under Qualifications, and maybe put the Core Focus under Responsibilities? But Core Focus seems more about role expectations, not responsibilities. Could treat as Responsibilities. Better: Use sections: - About the role: intro paragraphs. - Responsibilities: Key Responsibilities list. - Requirements: Core Focus of the Role list (Embedded Marketing Partner, Portfolio Ownership & Multitasking, Proactive Client Success). - Qualifications: the bullet list under Qualifications. - Benefits: from Additional Information bullet list (Great community, Broader impact, Career opportunity, Flexible PTO, Competitive benefits..., Strong wellbeing support..., Recognition..., As an international company...). Also note work arrangement: "We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely." This could be Schedule? Actually schedule is about work arrangement (in-person 3 days/week, flexible remote). Could be Schedule section. - Pay: salary range "$70,000-80,000 based on experience." - Skills: maybe we could extract skills from qualifications bullet list? But we already have Qualifications. Could also have Skills section if we want to list skills like "Microsoft Excel/PowerPoint, CRM tools, martech stacks, digital advertising platforms, analytical, communication". But we risk thin section. Better to not create Skills if we already have Qualifications covering skills. The instruction: Prefer a few substantive sections over many thin ones. So we could omit Skills. - Schedule: we have info about in-person 3 days a week, flexibility remote. That's substantive. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. Now we need to format each section with

heading and content: use

for prose,

  • for lists. We must preserve all substantive information, not invent or summarize away detail. Must not include boilerplate like EEO, legal, duplicated lines, application instructions. Also remove repeated lines like "For more information, visit informatechtarget.com and follow us on LinkedIn." appears twice; we should keep only once? Actually we should remove duplicated lines. Also remove cookie/navigation/legal/EEO etc. We need to ensure we don't lose any substantive info: company description, role description, core focus, responsibilities, qualifications, benefits, work arrangement, salary. Let's extract precise text. Intro paragraphs: Paragraph1: "Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to world-shaping innovations. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue. We’re a vibrant community of world-class practitioners – over 2000 colleagues strong – with offices in 19 locations around the world. We’re traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100." Paragraph2 (About Informa TechTarget): "Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R&D to ROI. With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets. Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with: Trusted information that shapes the industry and informs investmentIntelligence and advice that guides and influences strategyAdvertising that grows reputation and establishes thought leadershipCustom content that engages and prompts actionIntent and demand generation that more precisely targets and convertsOur organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn." Note there is missing spaces after colon? Actually the list items are concatenated: "Trusted information that shapes the industry and informs investmentIntelligence and advice that guides and influences strategyAdvertising that grows reputation and establishes thought leadershipCustom content that engages and prompts actionIntent and demand generation that more precisely targets and converts". We need to preserve as is? Probably we should keep the text exactly but maybe add spaces for readability? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. We should not add spaces that weren't there? The original had missing spaces; we should keep as is. However it's awkward but we must preserve. Could we add spaces? That would be altering. Better to keep exactly as given. Then "For more information, visit informatechtarget.com and follow us on LinkedIn." appears again later; we should keep only one instance (remove duplicate). We'll keep one after the About Informa TechTarget paragraph. Then Job Description: "Client Services Account Manager – NetLine NetLine, a division of Informa TechTarget, is looking for an experienced, high-energy Client Services Account Manager to champion our clients’ lead generation goals. In this role, you won't just manage accounts. You will act as an indispensable, trusted extension of our clients' internal marketing teams. If you thrive in a fast-paced environment juggling a diverse portfolio of B2B accounts, possess proven hands-on client success management experience, and obsess over turning campaign data into measurable client growth, this role is built for you." Then "Core Focus of the Role" bullet points (though not bullet). The text: "Embedded Marketing Partner: Seamlessly integrate into your clients' marketing teams, deeply understanding their pipeline objectives, buyer personas, and market positioning to consult on strategy—not just execute deliverables.Portfolio Ownership & Multitasking: Confidently manage, prioritize, and drive success across multiple concurrent client accounts and multi-channel campaigns without missing a beat.Proactive Client Success: Lead end-to-end client health, onboarding, performance optimization, and renewal discussions to maximize client lifetime value and ROI." Note missing spaces after colons? Actually there is a colon then space? In text: "Embedded Marketing Partner: Seamlessly integrate..." then after that "Portfolio Ownership & Multitasking: Confidently manage..." there is no space after the period? Actually there is a period then "Portfolio". It's fine. We'll treat each as a list item. Then "Key Responsibilities" list: "Client Relationship & Strategic Alignment: Serve as the primary strategic advisor and day-to-day partner for client accounts. Cultivate trust, understand overarching business KPIs, and ensure NetLine’s B2B lead generation solutions consistently align with their pipeline goals.Multi-Account Campaign Delivery: Oversee the end-to-end execution of high-profile lead generation programs across a dynamic client roster. Maintain rigorous project schedules, ensure timely asset delivery, and coordinate operational workflows smoothly.Data-Driven Optimization & Reporting: Deep-dive into campaign performance using internal platform metrics. Deliver actionable insights, lead periodic strategy reviews, and proactively propose campaign pivots to boost lead quality, volume, and conversion rates.Platform Operations: Utilize the NetLine Portal to set up, track, and monitor campaign performance daily, ensuring all pacing and quality parameters match client service-level agreements.Retention & Account Expansion: Identify expansion, up-sell, and cross-sell opportunities organically through performance wins. Partner with sales operations to facilitate renewals and protect long-term account health.Cross-Functional Collaboration: Partner internally with audience development, operations, and product teams to troubleshoot challenges, advocate for client feature needs, and ensure company resources align with client deliverables." Again missing spaces after periods before next heading? We'll keep as is. Then "Qualifications" heading with bullet list: "Direct Client Success Management Experience: 3–5 years of demonstrated success directly managing B2B client accounts, digital marketing campaigns, or lead generation programs within an agency, martech, or media environment.Portfolio Juggling Mastery: Proven ability to balance a diverse, high-volume account portfolio under tight deadlines while keeping details airtight

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