Client Service Trainee Program

Job Responsibilities

From day one, you’ll be part of a high-performing team that will challenge you, support you, and help you grow. Throughout the program, you will:

• Master our products and business model through deep-dive training in group employee benefits, underwriting, and sales strategy.
• Learn the inner workings of a regional sales office and see firsthand how we acquire, retain, and support our clients.
• Develop world-class relationship-building and communication skills—essential for winning business and driving client satisfaction.
• Gain your state insurance license, fully sponsored by Reliance Matrix.
• Shadow top performers and build your professional network across multiple teams and functions.
• Earn your Certified Leave Management Specialist (CLMS) designation, giving you a competitive edge as a recognized leave management expert.

Requirements

We're looking for motivated individuals who thrive in fast-paced, people-centric environments:

• Seniors pursuing a 4-year degree OR early-career professionals (business, marketing, communications or related fields preferred)
• Driven, self-starting, and excited by goals and metrics
• Naturally strong communicators who enjoy connecting with people
• Organized and able to manage competing priorities
• Calm under pressure and adaptable when plans change
• Team players who enjoy problem-solving collaboratively

Preferred Candidates

Successful completion of the program propels you directly into a Client Management position, where your earning potential and career growth are truly unlimited.

What We Offer

• Competitive compensation
• Career pathing after the program
• Professional development/mentorship
• Program Locations: Chicago, Dallas
• The expected hiring range for this position is $21.63 - $24.05 hourly for work performed in the primary location (Schaumburg, IL).
• This expected hiring range covers only base pay and excludes any other compensation components such as commissions or incentive awards.
• The successful candidate’s starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions.
• These ranges may be modified in the future.
• Work location may be flexible if approved by the Company.

Benefits

• An annual performance bonus for all team members
• A generous 401(k) company match that is immediately vested
• A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
• Multiple options for dental and vision coverage
• Company-provided Life & Disability Insurance to ensure financial protection when you need it most
• Family-friendly benefits including Paid Parental Leave & Adoption Assistance
• Hybrid work arrangements for eligible roles
• Tuition reimbursement and continuing professional education
• Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company-paid holidays.
• Volunteer days, community partnerships, and Employee Assistance Program
• Ability to connect with colleagues around the country through our Employee Resource Group program

Our Values

• Integrity
• Empowerment
• Compassion
• Collaboration
• Fun

EEO Statement

Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.